Flying J Travel Center

3.7
2867 reviews

About

Truck StopGas StationConvenience Store
Welcome to Flying J Travel Center in Altoona, IA! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Flying J Travel Center
3231 Adventureland Dr, Altoona, IA
50009, United States

Hours

Reviews

3.7
2,867 reviews
5 stars
1,123
4 stars
704
3 stars
407
2 stars
185
1 star
448

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Mixed reviews on cleanliness, with some praising clean bathrooms and showers, while others reported dirty conditions and poor maintenance.

Customer Service

Customer service experiences vary; some staff are noted for being friendly and helpful, while others are described as rude or unhelpful.

Fueling Issues

Numerous complaints about slow and malfunctioning fuel pumps, causing frustration for customers.

Food Quality

Food quality received mixed feedback; some enjoyed the fresh options while others found it overpriced and unsatisfactory.

Parking Availability

Parking is generally seen as adequate, with a large lot, but issues with reserved spots and drop trailers blocking access were noted.
  • OC
    Osvaldof Crespo
    3 days ago
    5.0
    Muy buena higiene y limpieza..
  • CA
    Chris Andersom
    Nov 6, 2025
    3.0
    The food display has dried out food..
  • CS
    Christian Stanley
    Oct 30, 2025
    1.0
    Showers are dirty and they don't have hot water
  • BS
    Brandy Sweet
    Oct 6, 2025
    1.0
    This is not for the store but for the Boss Shop. I bought window wipers in the store and I’m park by the shop. So I walk to the shop and asked them how much it would coast to put them on the response was it will take 15 minutes so $48. My response was for 15 minutes or less. I just waked away. Little story on why I didn’t do it. I can’t climb up on the tires because I’m scared of falling I have a hip replacement and it’s hard on me. I never asked for them to do it free but $48 was almost how much I paid for the wipers and would had made it $100 in total. So Shane on them for not helping a female older lady put on wiper blades. I will just go to a loves they will do it free and with a smile.
  • KS
    Kim Sytsma
    Oct 6, 2025
    1.0
    Extremely dissatisfied with the fact that I had $302 taken out of my checking account over the weekend. Two separate times we stopped to get 35 and $40 worth of gas. Did not realize they were going to “steal” $151 Additionally out of my checking account with gas fill up, causing several overdraw. Seriously, $302 to cover a $75 gas bill. Never ever again while I go to this gas station and get gas. They told me there are signs on the gas pumps. Well, you know what there’s a lot of pumps. $151 is stealing!

Frequently Asked Questions About Flying J Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.