Westside Fender/Body & Refinishing Inc.

Reviews

• LL

  Luis

  6 days ago
  5.0
  For anyone with a high end sports car that is unfortunately in need of repairs... READ THIS! ... I want to start by saying that this entire process was stressful, not because the damage to my vehicle was severe, but because finding a body shop willing to properly work on my car was unexpectedly difficult. My situation began in late October and continued into early December. Between getting the runaround from the at-fault driver’s insurance and being turned away by what i would call a TECHnically UNIque Body shop that supposedly had all the certifications to work on my car without clear or respectful explanations. I was simply told "I personally as a person was not a good fit for their shop", they then later claimed my vehicle was a "specialty vehicle" but refused to explain what about my vehicle was considered specialty since the damage was minor. They also refused to give me my estimate when I asked for it and disrespected me by calling me impatient and saying " why do you have a problem with waiting, why are you so impatient". They only released it to me when i quoted the Hawaii Revised Statute § 437B-15 it felt like no one truly wanted to help me. They refused to work on my vehicle outright, despite having the certifications to do so, and could not give a definitive or professional reason why. As someone who understands their rights as a customer, that experience was frustrating and discouraging. Now the part you've been waiting for ...After all of that, I found Westside Auto Body Fender, and that is where everything finally changed. From the moment I spoke with David and even the front desk lady, the experience was completely different. They were all professional, respectful, knowledgeable, and genuinely helpful from start to finish. David took my vehicle in without hesitation and handled the entire process with efficiency and integrity. Any requests or concerns I had were met with patience and clear communication, never excuses or pushback. David truly went above and beyond. Two of my tires were damaged, and because my car is a performance sports car, matching tires are essential to avoid tracking and alignment issues. He made sure all four tires were replaced properly even when originally only 2 would be covered which is something not every shop would take the time or care to do. He even refunded me money for an aftermarket part, something that speaks volumes about his honesty and character which actually falls in line with what is called The Hawaii Make Whole Doctrine. The quality of the work itself is outstanding. The black paint was blended perfectly, the repairs are seamless, and the car looks exactly the way it should. You would never know it had been damaged. I've heard about “Aloha Spirit” in Hawaii, but David is one of the very few people I’ve met who truly embodies it. After what i experienced at the previous body shop, I am glad i chose WestsideAutoBody to do my repairs. Davids professionalism, kindness, and work ethic made a stressful situation manageable, and I am genuinely grateful for that. I would recommend Westside Auto Body Fender to anyone without hesitation! If they can handle a high-performance sports car with this level of care and precision, they can handle anything, Thank you David!
• KR

  Kevin Ramiro

  Sep 19, 2025
  5.0
  West Side Fender should get a 6star rating from me , they did an amazing job on our vehicle, the color was blended perfectly with the existing paint, clear coated a buffed to perfection. They also went the extra mile to buff out the headlights and detailed the interior. I definitely would recommend them for your next repair. Mahalo !
• DW

  David Ward

  Aug 25, 2025
  5.0
  Showroom Results + Aloha Service = Westside Fender & Body! Westside Fender and Body in Waipahu is hands-down the best body shop on the island. They fixed my car perfectly the first time—no hassles, no do-overs, just professional, showroom-quality results. The craftsmanship is outstanding, and the way they treat customers makes you feel like you’re their #1 priority. If your vehicle is damaged and you want it restored with precision, pride, and genuine aloha service—look no further. Westside Fender and Body sets the gold standard for quality and care.
• AM

  Ari M

  Mar 30, 2023
  5.0
  Best auto body shop ! Went in for a bumper repair quick and efficient definitely recommend this place for you repair needs
• AB

  Andrea Bowman

  Apr 10, 2020
  5.0
  Thank you, Marc and David, for fixing my 2015 Acura MDX. Your customer service is fast, fair, and friendly, and you really stand behind your work! My car looks so good. Beyond fixing the body damage with quality workmanship, your finishing touch with the thorough detailing is such a nice added bonus! You guys do a great job! Family owned business...highly recommend!!

Frequently Asked Questions About Westside Fender/Body & Refinishing Inc.