The front desk who's answering the calls is very disrespectful. I asked the guy some questions and he keep giving me the same answer. He keep saying he won't know until he sees the car in person. The guy was anxious to hang up the phone while I still had questions to ask him. He didnt even try to explain it to me if its safe to drive my vehicle with the current condition. I told him my car issue and gave me generic answers. He has no customer service experience how to talk to customer over the phone and knows what to say. Guy needs to be Retrain immediately.
AY
Ari Yonemura
Nov 14, 2025
5.0
I called around and literally No tire shop would fill my flat tire just because it was a motorcycle tire and they only work on cars. Good year was literally the only shop in waipahu that cared enough and helped me fill the tire with an air compressor.
DG
Domiciano Guron
May 1, 2021
5.0
This guys are the best. Highly recommend for your service and tire needs. Excellent and professional service. The place is nice and neat. Very friendly environment. -d.g
M4
Munkee 44
Apr 11, 2019
5.0
Awesome service highly recommended see Ryan Chris or nalu they're really knowledgeable
KH
Kawika H
May 10, 2014
2.0
I got a synthetic oil change that should last between 6k & 10k miles but they told me its only good for 3k miles... why would I get synthetic vs standard oil if its only going to last 3k miles? Wish I knew that before I paid $70 vs $35 for standard...
I asked them what the mileage for synthetic is and they told me it is whatever the manufacturer recommendation is and couldn't tell me exactly how many miles their synthetic lasts for...
I called Toyota and they said it is whatever the oil manufacturer recommends their oil to last... I believe that when you go somewhere to get "professional" service you should receive professional service and be given honest answers and not rip off your customer.
Also it was pretty convenient that I happen to find a nail in my tire that same day... but I'll give them the benefit of the doubt! Just so pissed I got synthetic and its only good for 3k... B.S.!
Frequently Asked Questions About Goodyear Auto Service
What types of automotive services does Goodyear Auto Service offer?
Goodyear Auto Service is a full-service tire and automotive repair center offering services such as tire sales, automotive repairs, and oil changes.
Where is Goodyear Auto Service located?
It is located at 94-050 Farrington Highway Unit C1-5, Waipahu, HI 96797-1841, USA.
What are the regular operating hours for Goodyear Auto Service?
They are open Monday through Saturday from 8:00 AM to 7:00 PM and Sunday from 8:00 AM to 5:00 PM.
Are there any holiday closures or special hours?
Yes, Goodyear Auto Service is closed on January 1st, April 20th, and November 27th, 2025. They have reduced hours from 8:00 AM to 5:00 PM on May 26th, July 4th, September 1st, December 24th, and December 31st, 2025.
Can I make an appointment ahead of time?
Yes, you can make an appointment online through their reservation system at https://www.goodyearautoservice.com/en-US/make-appointment.
What payment options are accepted at Goodyear Auto Service?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is the facility wheelchair accessible?
Yes, Goodyear Auto Service has a wheelchair accessible entrance and restroom to accommodate customers with disabilities.
Does Goodyear Auto Service offer in-store pickup for tires or other products?
Yes, they offer in-store pickup services for their products.
What nearby restaurants can I visit before or after my appointment at Goodyear Auto Service?
You can visit Taco Bell, Popeyes Louisiana Kitchen, Hawaiian Barbecue, Starbucks, Jack in the Box, or Jollibee USA, all located close to Goodyear Auto Service.
Are there nearby amenities such as car rental agencies or financial services near Goodyear Auto Service?
Yes, nearby car rental agencies include Alamo and Enterprise Rent-A-Car. For financial services, HawaiiUSA Federal Credit Union is also nearby.
Is there a place nearby where I can get a haircut or beauty services while waiting at Goodyear Auto Service?
Yes, Fantastic Sams, Golden Cut Beauty Salon, and Sport Clips Haircuts of Waipahu are nearby hair and beauty salons where you can get a haircut or beauty services.