Business Details
About
Auto Body RepairAuto Repair ShopAuto Dent Removal ServiceGerber Collision & Glass
Gerber Collision & Glass provides collision auto body repair and auto glass services backed by a Lifetime Guarantee for as long as you own your vehicle. Contact us for a free collision auto body repair estimate or auto glass quote today!
Location
Hours
Reviews
4.7
211 reviews
5 stars
181
4 stars
12
3 stars
5
2 stars1
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and responsive staff, particularly highlighting Maria and Davlyn for their excellent communication throughout the repair process.
Quality of Repairs
Overall, customers were satisfied with the quality of repairs, noting that their vehicles looked great and were returned in excellent condition.
Timeliness
Several reviews mentioned that repairs were completed ahead of schedule, contributing to a positive customer experience.
Communication Issues
Some customers reported issues with communication, particularly regarding updates and follow-ups, indicating a need for improvement in this area.
Parking and Accessibility
Customers noted difficulties with parking and navigating the shop's location, suggesting that improvements could be made to enhance convenience.
- MRMitchel RosenfeldNov 27, 20255.0We recently had the pleasure of working with Gerber Waipahu (Maria & James in particular), following damage done to our car (hit & run) while parked at Costco. Our insurance company suggested Gerber, when their 1st body shop recommendation informed them that they couldn't repair the damaged parts, and that replacement would be needed. From the beginning we felt like we were given realistic estimates for the various aspects of the repair process. When it was found that additional parts would need to be ordered, we were immediately informed of the potential for a significant delay. Fortunately, the Gerber folks found that they had the parts already in their possession, and were able to expedite our repair process. We ended up picking up our car earlier than even the first estimate, which went as smoothly as could be imagined. Everybody was polite, friendly, respectful and helpful. The repair looks great, and our car is once again back home where it should be.
- MMMatthew MunseyNov 26, 20255.0Maria and the team at Gerber Collision & Glass in Waipahu are family at this point. In the last 3 years I’ve needed 3 vehicles repaired and the already outstanding service gets better and better each time. I don’t like to make a habit out of damage to my vehicles, but the accidents seem to find me, even when I’m sitting in my parked vehicle and a speedy driver pulls in and tags me. I didn’t hesitate to call Maria and get an estimate and they completed the work within days. Maria messaged me at every stage of the repair with a significant amount of details. Always friendly, always EXTREMELY responsive. At this point I’m going to refer to this Gerber location as “Maria’s”. The level of effort she puts in to ensuring you are satisfied with the process and experience at “Maria’s” is authentic and removes any stress from the process. Thank you…again…for making everything efficient and easy!!!
- EEEmeliaSep 30, 20255.0Excellent customer service! Car looked great! Highly recommend
- BBBreezy BAug 30, 20255.0OMGoodness! They totally went above and beyond as far as "customer service" goes. Would highly recommend for repairs.
- MMMatt M.Jul 25, 20255.0This is the second time I’ve used the Gerber Collision and Glass Waipahu location and I had the same great experience. The front desk personnel were very friendly and easy to work with. This is the second time we had Maria as our repair estimator and SHE IS AWESOME! She has a great attitude towards customers and she was very informative along every step of the process. When I had questions, her responses were immediate. It’s a stressful situation anytime you have to deal with auto repairs and Maria made the process simple and stress free. The Tesla certified repair technicians also did a great job repairing the vehicle and gave the car a nice little interior cleaning before I picked it up. It’s hard to find the customer service I received here and I strongly recommend this shop for any auto repairs. I was satisfied with the experience both times!
Frequently Asked Questions About Gerber Collision & Glass
What services does Gerber Collision & Glass offer?
Gerber Collision & Glass offers collision auto body repair, auto glass services including windshield replacement, dent removal, and paintless dent repair.
Where is Gerber Collision & Glass located?
It is located at 94-174 Leokane St, Waipahu, HI 96797, USA.
What are the operating hours for Gerber Collision & Glass?
They are open Monday to Friday from 8:00 AM to 5:00 PM and closed on Saturdays and Sundays.
Does Gerber Collision & Glass provide any warranty for their repairs?
Yes, all their repair work is backed by a Lifetime Guarantee for as long as you own your vehicle.
How can I request a collision repair estimate from Gerber Collision & Glass?
You can request a free collision repair estimate online at their website through the 'Request Collision Repair Estimate' link.
What payment options are accepted at Gerber Collision & Glass?
They accept American Express, Check, Discover, MasterCard, and Visa for payment.
Which nearby storage facilities can I use when visiting Gerber Collision & Glass?
Nearby storage facilities include SecureSpace Self Storage and Extra Space Storage, which might be useful if you need temporary storage during your vehicle’s repair.
Are there any nearby automotive-related businesses close to Gerber Collision & Glass?
Yes, nearby automotive-related businesses include Interstate Batteries Distributor and Cesar’s Auto Repair, which can assist with automotive parts and repairs.
What local amenities or stores are near Gerber Collision & Glass that customers might visit?
Customers can visit Redondo's butcher shop and grocery store, Ferguson appliance and plumbing store, or O K Hardware & Construction Supply nearby.
How can nearby gyms and recreation facilities complement your visit to Gerber Collision & Glass?
Nearby gyms such as Arkaios Cross Fit, Jump Ship CrossFit - West, and Reborn In Paradise offer options for fitness and sports activities you might explore before or after your vehicle repairs.