AutoZone Auto Parts

4.3
174 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Waipahu #3623 in Waipahu, HI is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Waipahu, HI or call us at (808) 680-9011.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
94-250 Mokuola St, Waipahu, HI
96797, United States

Hours

Reviews

4.3
174 reviews
5 stars
115
4 stars
27
3 stars
12
2 stars
3
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of employees going above and beyond to assist.

Product Availability

Customers frequently noted that the store had a wide selection of auto parts in stock, often having exactly what they needed.

Mixed Experiences

While many reviews highlighted excellent service, there were also complaints about rude staff and poor customer interactions, indicating inconsistency in service quality.

Store Cleanliness

The store was described as clean and organized, contributing positively to the shopping experience.

Return Policy Issues

Some customers expressed frustration with the return policy and experiences related to product exchanges, suggesting a need for clearer communication.
  • CL
    Carmen Love
    Nov 2, 2025
    5.0
    I went to purchase a new battery today, and Peter S assisted me. He was very helpful, knowledgeable, and provided excellent customer service. I will definitely continue to shop at this AutoZone for my auto needs!
  • ST
    Sean Taylor
    Oct 12, 2025
    5.0
    Great customer service and tools to help if hit need to to say change a battery in the parking lot. Highly recommend this location for your auto parts needs. Jeff went above abs beyond to help me out.
  • ID
    Ilima Duarte
    Jul 30, 2025
    5.0
    Always friendly and help u to the best of their ability. Great website. Keeps all my cars on file.
  • BB
    Benobi
    Jul 17, 2025
    5.0
    Jancyn was great. Really appreciated her coming over and asking if I needed help. Great customer service, clean building, would recommend.
  • DT
    Diane Todd
    Jun 24, 2025
    5.0
    Braxton Ah Nee literally saved the day! I was so stressed dealing with my car’s battery, but he was friendly and kind when I talked to him on the phone. He told me to come in and he would install the battery. Braxton is incredibly knowledgeable about cars and quickly installed the new car battery. His customer service is excellent, and the other staff are very nice, too. Braxton is an exemplary employee of Auto Zone, and I will be a repeat customer because of him!

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours for AutoZone Auto Parts in Waipahu?

AutoZone Auto Parts in Waipahu is open Monday through Saturday from 7:30 AM to 10:00 PM, and on Sunday from 7:30 AM to 9:00 PM.

Does AutoZone Waipahu offer in-store pickup and delivery services?

Yes, AutoZone Waipahu offers both in-store pickup and same-day delivery services.