Business Details
About
Auto Repair ShopTire Shop
Goodyear Auto Service Centers are full-service tire and automotive repair stores wholly owned and operated by the Goodyear Tire & Rubber Company.
Details
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Goodyear Auto Service
350 Kamehameha Highway, Pearl City, HI
96782-3213, United States
Hours
Reviews
4.2
152 reviews
5 stars
107
4 stars
15
3 stars
3
2 stars
6
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, particularly highlighting individuals like April and Michelle.
Service Quality
While some customers reported excellent service and quick turnaround times, others experienced long waits and dissatisfaction with the quality of work.
Trustworthiness
Several reviews indicated concerns about upselling and dishonesty regarding repairs, with some customers feeling taken advantage of.
Efficiency
Customers noted both quick service and frustrating delays, with some appointments taking significantly longer than expected.
Overall Experience
The overall sentiment is mixed, with many positive experiences overshadowed by complaints about service delays and upselling tactics.
- BGBroken GachaOct 25, 20255.0Raegan was amazing very helpful and would recommend to anyone 😊
- RRR K RKOct 12, 20252.0I had both a service and safety check done here and honestly, I’m not as satisfied as I expected to be. The safety check was thorough and they were very strict about it, which I appreciated. However, the way they handled my car left me disappointed. Using a blade/whatever to remove the old sticker caused a noticeable scratch on the paint, which shouldn’t happen. If you’re going to be careful with the inspection, the same level of care should be given to the vehicle itself. It’s frustrating as a car owner and I hope they improve on this. Overall, not satisfied with the service.
- BCBlake CookSep 25, 20255.0Outstanding service and customer care! The workers stayed late take care of my tire to get me and my family back on the road. I'm so thankful for their team!
- MMMargaret MarianoJun 24, 20255.0Went there for the first time to get tires replaced. Abbie at the front desk was genuinely helpful throughout. Satisfied with the service overall.
- VSVictoria SOct 27, 20185.0The cuatomer service is always great and excellent! The mechanics get your car in and out as fast as you can. I highly recommend this place than any other in the 5 mile radius. Fixed my tire, patched it up in less than hour!
Frequently Asked Questions About Goodyear Auto Service
What types of services does Goodyear Auto Service offer?
Goodyear Auto Service provides full-service tire and automotive repair services, including tire sales, automotive repairs, and oil changes.
Where is Goodyear Auto Service located?
Goodyear Auto Service is located at 350 Kamehameha Highway, Pearl City, Hawaii, 96782-3213, USA.
What are the regular business hours of Goodyear Auto Service?
The center is open Monday through Saturday from 8:00 AM to 7:00 PM, and closed on Sundays.
Does Goodyear Auto Service offer in-store pickup services?
Yes, they offer in-store pickup services.
What payment methods are accepted at Goodyear Auto Service?
Goodyear Auto Service accepts American Express, Cash, Check, Discover, Mastercard, and Visa.
Is Goodyear Auto Service wheelchair accessible?
Yes, Goodyear Auto Service has a wheelchair accessible entrance and restroom.
How can I make an appointment at Goodyear Auto Service?
You can make an appointment online through their reservation website at https://www.goodyearautoservice.com/en-US/make-appointment.
What are Goodyear Auto Service's holiday hours?
Goodyear Auto Service is closed on January 1, April 20, and November 27, 2025. On May 26, July 4, September 1, December 24, and December 31, 2025, they operate from 8:00 AM to 5:00 PM.
What nearby places can I visit before or after my service at Goodyear Auto Service?
Nearby places include restaurants like Popeyes Louisiana Kitchen and Burger King for a meal, and community services such as Tekniqlingz wildlife sanctuary for a visit.
Are there other auto-related services close to Goodyear Auto Service in Pearl City?
Yes, nearby auto-related businesses include Preferred Auto (a used car dealer) and One Stop Auto Center offering automotive repair and tire services.
How can I find Goodyear Auto Service if I am using public transit?
The nearby Kamehameha Hwy Waiau Power Plant serves as a local bus station, which can help you navigate and find Goodyear Auto Service nearby.