Goodyear Auto Service

3.5
240 reviews
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Business Details

95-390 Kuahelani Avenue, Mililani, HI
96789-1192, United States
(808) 625-1477
https://www.goodyearautoservice.com/en-US/shop/HI/Mililani/000908024-96789-1192
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About

Auto Repair ShopTire Shop
Goodyear Auto Service Centers are full-service tire and automotive repair stores wholly owned and operated by the Goodyear Tire & Rubber Company.

Details

  • DebitAvailable
  • Cash onlyNot available
  • RestroomAvailable
  • Wheelchair accessible entranceAvailable

Location

Goodyear Auto Service
95-390 Kuahelani Avenue, Mililani, HI
96789-1192, United States

Hours

Reviews

3.5
240 reviews
5 stars
124
4 stars
25
3 stars
9
2 stars
9
1 star
73

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some customers praised the friendly and helpful staff, others reported rude and dismissive behavior, leading to mixed experiences.

Service Efficiency

Many reviews highlighted long wait times for service, with several customers expressing frustration over delays despite having appointments.

Quality of Work

There were positive comments about the quality of service and repairs, but some customers reported issues with incomplete work or misdiagnoses.

Communication

Customers frequently mentioned poor communication regarding service updates and appointment scheduling, contributing to dissatisfaction.

Staff Recognition

Several employees, particularly Brandy and Clyde, received commendations for their exceptional service and professionalism.
  • AY
    Angie Yoda
    Oct 11, 2025
    5.0
    10/10 i would give it a 10 but 5 is the max!!!!!! i think the best worker NEEDS to be chey but thats just my opinion!!!!
  • JN
    Jared Nakahara
    Oct 8, 2025
    5.0
    Tyler D. was extremely helpful with my walk-in oil change. Super professional and friendly. AAA+ customer service!
  • KT
    Kyle Taniguchi
    Oct 8, 2025
    5.0
    Had to visit here twice, once for tires and the second for my suspension making noise. Both times, I was fortunate to have Tylor help me. When the tire blew out, I took it in, store was busy. Tylor took the time to make sure nothing else was damaged, he explained all the differences in pricing and benefits to me, got me set up with some new wheels and all in the same day so I could get back to work. His attitude, explanations, and customer service is above and beyond and he represents the best! Give the man a raise!
  • PV
    Pomaikai Velasquez
    Jul 5, 2025
    5.0
    Preston at Mililani Auto zone just jump started my car for free when good year a couple steps away wouldn't I'm always happy with AutoZone and it's customer service and thank you Preston 🤙🏽😎🤙🏽
  • JO
    J Okazaki
    Nov 20, 2020
    5.0
    Best auto service center in central Oahu. Many thanks to the "employees" there!
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Frequently Asked Questions About Goodyear Auto Service

What services does Goodyear Auto Service offer?

Goodyear Auto Service provides full-service tire and automotive repairs including tire sales, oil changes, and general auto maintenance.

What are the operating hours of Goodyear Auto Service?

The service center is open Monday through Saturday from 8:00 AM to 6:00 PM and is closed on Sundays. Holiday hours may vary.