Many customers praised the friendly and helpful staff, particularly highlighting individuals like Brandy and Clyde for their excellent service.
Service Efficiency
Several reviews noted long wait times for service, with complaints about appointments not being honored and delays in service completion.
Mixed Experiences
While some customers had positive experiences with repairs and service, others reported dissatisfaction with the quality of work and communication.
Communication Issues
Numerous customers expressed frustration with poor communication, including difficulty reaching the store by phone and unclear explanations of services.
DS
dayton supebedia
Dec 20, 2025
1.0
Called to ask about replacing fuel filter and get a couple other things done such as, break pads, break fluid. The person speaking cut me off in th middle of explaining what needed to be done (only mentioned the fuel filter), asked for my car make and model, a 1996 Toyota Tacoma, said “oh we not going work on em. Your car to old, hard for find parts” hung up. I went across the street to autozone. Got a fuel filter and break pads and break fluid in 2 seconds
RN
Roy Nartatez
Dec 2, 2025
5.0
Very helpful and great staff! They gave great full service and support for any issues that may find.
AY
Angie Yoda
Oct 11, 2025
5.0
10/10 i would give it a 10 but 5 is the max!!!!!! i think the best worker NEEDS to be chey but thats just my opinion!!!!
JN
Jared Nakahara
Oct 8, 2025
5.0
Tyler D. was extremely helpful with my walk-in oil change. Super professional and friendly. AAA+ customer service!
KT
Kyle Taniguchi
Oct 8, 2025
5.0
Had to visit here twice, once for tires and the second for my suspension making noise. Both times, I was fortunate to have Tylor help me. When the tire blew out, I took it in, store was busy. Tylor took the time to make sure nothing else was damaged, he explained all the differences in pricing and benefits to me, got me set up with some new wheels and all in the same day so I could get back to work. His attitude, explanations, and customer service is above and beyond and he represents the best! Give the man a raise!
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service offer?
Goodyear Auto Service provides full-service tire and automotive repairs including tire sales, oil changes, and general auto maintenance.
What are the operating hours of Goodyear Auto Service?
The service center is open Monday through Saturday from 8:00 AM to 6:00 PM and is closed on Sundays. Holiday hours may vary.
Does Goodyear Auto Service provide in-store pickup for tire orders?
Yes, in-store pickup is available for customers.
What payment methods are accepted at Goodyear Auto Service?
Goodyear Auto Service accepts American Express, Cash, Check, Discover, Mastercard, and Visa.
Is Goodyear Auto Service wheelchair accessible?
Yes, the facility has wheelchair accessible entrances and restrooms.
Can I make an appointment online for services at Goodyear Auto Service?
Yes, appointments can be made online via their reservation website.
What is the address and contact number for Goodyear Auto Service in Mililani?
The center is located at 95-390 Kuahelani Avenue, Mililani, HI 96789-1192. Phone number is +1 808-625-1477.
Are there any nearby places where I can relax or get refreshments after my visit?
Nearby, you can visit Blue Bubble Creamery for bubble tea or Refresh Day Spa for a relaxing spa experience.
Which local services are conveniently located near Goodyear Auto Service?
Nearby services include Keku's Driving Academy for driving lessons, Mililani Dental for dental care, and Mililani Towing Company for roadside assistance.
What nearby attractions might customers want to visit before or after their auto service appointment?
Customers can explore Dragon's Lair for comic books and gifts or Roy Sakuma Ukulele Studio for music lessons as interesting nearby attractions.