Enterprise Rent-A-Car

Reviews

• VV

  Valerie

  6 days ago
  1.0
  The young man that works there and gives the keys and checks the car is not kind, honest, or helpful. Terrible service. The woman at the front desk couldn’t help us. This associate refused to let us talk to the manager. He lied and said if enterprise towed our rental back to the airport branch we’d have to risk paying fees for towing. He said they do have cars in case of emergencies but he didn’t want to give us one because the check engine light wasn’t on and their branch is small. We had called enterprise customer service ahead and they said our car was unsafe and that they would tow it back to the airport for free but that it’d take hours so that’s why we went into this branch (the closest to us) for help and they refused. It was all very disappointing.
• SG

  Steven G

  Feb 3, 2026
  1.0
  I made a reservation months in advance. I confirmed my reservation the day before pickup. Two hours before pickup, I receive a call that there is no car available for us today. Apparently reservations and a confirmation the day before pickup means very little to Enterprise
• KF

  Katya Furlong

  Dec 26, 2025
  1.0
  Awful service- incompetent staff and management. This was an appalling experience. Also they overcharge customers with inexplicable charges.
• KN

  Kevin Noah

  Nov 18, 2025
  5.0
  As friendly and knew what they were doing
• AR

  Abhi Rawat

  Nov 11, 2025
  5.0
  Amazing folks.. helped adjust the rental details and were extremely nice to talk to