Many customers praised the outstanding customer service, highlighting staff members like Elsie and Wayne for their professionalism and helpfulness.
Efficiency
Customers frequently noted the quick turnaround times for services, with many expressing satisfaction at how fast their repairs and tire changes were completed.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences, particularly regarding appointment scheduling and perceived unhelpfulness from certain staff.
Community Engagement
Several reviews mentioned the staff's willingness to go above and beyond, including helping customers in emergencies and providing support during stressful situations.
Pricing Concerns
A few customers expressed dissatisfaction with pricing, feeling that some services were overpriced or that they were upsold unnecessary services.
EC
Esther Cuneo
Dec 9, 2025
5.0
I had the most amazing experience with Goodyear in Kihei! I brought my car in for brake pads and rotors, and they got it done in 6 hours!! The customer service was outstanding and I recommend their services to everyone.
BF
Bob Fondiller
Dec 4, 2025
5.0
Elsie did an excellent job and got my truck back on the road quickly and at a reasonable cost.
BC
brock C
Nov 24, 2025
5.0
Elsie and her crew are top notch ! It’s so nice to have professional knowledge and experience packaged with smiles and courtesy. Elsie really goes the extra mile for everyone. ( I hear it when I’m in the store )
Really happy that this is my local tire shop to do business.
EB
Eddy Boy
Nov 3, 2025
5.0
Great customer service!! Elise and her crew members were very accommodating and I was able to get in the same day with no hassle. Very professional and helpful 🤙🏾
ES
Elaine Surma
Oct 3, 2025
5.0
The staff is very helpful & always pleasant. Had a few visits recently (lots of bad luck). Treated well and was offered a ride to my appointment that I would miss duevto flat tire.
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service offer?
Goodyear Auto Service provides full-service tire and automotive repair, including oil changes and mechanical repairs.
Where is Goodyear Auto Service located?
Goodyear Auto Service is located at 105 Halekuai St, Kihei, HI 96753-8151, United States.
What are the operating hours of Goodyear Auto Service?
The shop is open Monday to Saturday from 8:00 AM to 5:00 PM and closed on Sundays. Holiday hours vary, with some holidays closed and others open from 8:00 AM to 5:00 PM.
Does Goodyear Auto Service offer in-store pickup services?
Yes, Goodyear Auto Service supports in-store pickup services.
What payment options are accepted at Goodyear Auto Service?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa payments.
Does Goodyear Auto Service have a restroom available for customers?
Yes, there is a restroom available, though it is not wheelchair accessible.
How can I make an appointment at Goodyear Auto Service?
You can make an appointment by visiting their online reservation page at https://www.goodyearautoservice.com/en-US/make-appointment.
What nearby car rental agencies are close to Goodyear Auto Service?
Nearby car rental agencies include Kihei Rent A Car, Kīhei Rent-A-Car, Maui Roadsters, and Allsave Car Rental, which might be helpful if you need transportation while your vehicle is serviced.
Are there any local animal care services near Goodyear Auto Service?
Yes, South Maui Animal Clinic is nearby for any pet services or veterinary needs you may have while visiting the area.
What nearby attractions can customers visit before or after their service at Goodyear Auto Service?
Customers can explore attractions such as Whale Watching Maui for tours, Maui Kayak Adventures for rentals and active life, and Maui Beach Boys for surfing lessons and equipment rentals near the service center.