Business Details
About
Auto Repair ShopTire ShopGoodyear
Goodyear Auto Service Centers are full-service tire and automotive repair stores wholly owned and operated by the Goodyear Tire & Rubber Company.
Details
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Goodyear Auto Service
91-590 Farrington Highway, Kapolei, HI
96707-2009, United States
Hours
Reviews
3.2
276 reviews
5 stars
133
4 stars
19
3 stars
7
2 stars
12
1 star
105
What are people saying?
AI-generated from recent customer reviews
Service Delays
Numerous customers reported significant delays in service, often waiting hours beyond their scheduled appointment times.
Customer Service Issues
Many reviews highlighted poor customer service, including rude staff interactions and lack of communication.
Mixed Quality of Work
While some customers praised the quality of service, others reported issues such as incomplete work or upselling unnecessary services.
Staffing Problems
Several reviews mentioned that the location is often understaffed, contributing to long wait times and poor service experiences.
- TFTyler Forquer2 days ago2.0Make an appointment? No, useless. It's a first come first serve type place. Walk in early leave early. Make an afternoon appointment, stay for 4hr. Bathroom is nasty. Minimum seats in waiting area.
- MBMeghan Brady3 days ago5.0Thank you so much April and staff for your kindness, excellent communication, and changing my car battery quickly. I called so many places who were not able to assist. So relieved to have found this place. I really appreciate you all! Highly recommend!
- BBBestKeyServiceDec 11, 20251.0Bed service
- PBPavel BilitseyeuDec 11, 20251.0An upgrade was scheduled for 10 a.m., my wife handed over the car at the right time, they drove her onto the lift only at 12:15 to replace the wheels and told her to wait another 30 minutes.
- DADan AlDec 4, 20251.0The Worse auto service ever. It took 3 hours for an oil change and I had an appointment on that day. The lady in the counter had the worse customer service ever. No manners when speaking to the customers. When I asked her questions, she completely ignored me. Avoid this place at all cost. I HIGHLY DO NOT RECOMMEND THIS PLACE!!!
Frequently Asked Questions About Goodyear Auto Service
What types of services does Goodyear Auto Service offer?
Goodyear Auto Service provides full-service tire and automotive repair, including tire sales, oil changes, and other auto repairs.
Where is Goodyear Auto Service located?
It is located at 91-590 Farrington Highway, Kapolei, HI 96707-2009, United States.
What are the operating hours of Goodyear Auto Service?
The center is open Monday to Saturday from 8:00 AM to 7:00 PM, and on Sunday from 8:00 AM to 5:00 PM. It is closed on certain holidays like November 27 and December 25.
Does Goodyear Auto Service offer in-store pickup for orders?
Yes, Goodyear Auto Service offers in-store pickup services.
What payment methods are accepted at Goodyear Auto Service?
Payment options include American Express, Cash, Check, Discover, MasterCard, and Visa.
Is Goodyear Auto Service wheelchair accessible?
Yes, Goodyear Auto Service has a wheelchair accessible entrance, parking, and restroom.
Can customers make appointments online at Goodyear Auto Service?
Yes, customers can make appointments online through their reservation website.
If I'm visiting Goodyear Auto Service, which nearby places could I check out?
Nearby places include Kapolei Golf Club and Kapolei GC-Driving Range for golf enthusiasts, and Starbucks for coffee and refreshments.
Are there related automotive services near Goodyear Auto Service?
Yes, Standard Paint Protection, which specializes in auto detailing and automotive services, is located nearby.
How can nearby real estate services complement a visit to Goodyear Auto Service?
Nearby real estate agents like One Team Realty and The Villas At A'eloa can assist if you're looking for property while in the area for automotive needs.