Goodyear Auto Service

Reviews

• NO

  Nicholas Olinski

  Nov 4, 2025
  5.0
  Most all the guys been there a long time! They do great work and are honest, friendly, and caring. Thank you guys.
• IF

  Ikaika Freitas

  Oct 22, 2025
  5.0
  Frank and Damon and the entire crew at Goodyear Kailua are top notch. Mahalo
• JA

  Jasmine Abbey

  Oct 11, 2025
  2.0
  I’ve gone to Goodyear for all my service needs but the past three times have been pretty crappy service. I had an oil change at the beginning of this year and the mechanics didn’t screw the engine under cover (which covers the undercarriage/underside of the engine closest to the ground) back into place correctly (missed a few bolts or the bolts were loose and fell out) causing the large under cover to hang down and drag along the road. I drove to the other side of the island after picking up my vehicle and the last 10 min there was a loud scratching/thumping noise. As soon as I could pull off the highway I found the problem. The under cover had dragged and was completely messed up on one side. I had to use hair ties and strings to be able to keep it secure enough in order to drive back to Goodyear and have them fix it (there was atleast 3 places missing bolts). They told me it wasn’t their fault…… but they would fix it…. Cool. They also didn’t reset the dashboard with the oil change light so I had them do that as well when I took it back in. The second oil change this year was last week. This time they gave me back my car with the cover hanging off yet again but this time loosely secured using zip ties. I didn’t even think to check since I didn’t believe they would do it twice in a row. It once again was dragging against the cement when I drove home, so again I had to fix the issue myself and will have it replaced/fixed by someone else. Now there is only one bolt to hold up the under cover (where are all the bolts??). Goodyear Kailua is the ONLY place I’ve ever taken my Honda so….. Both times Goodyear staff did not inform me that there were any issues with the under cover or that there were missing bolts at any point, I had to find out both times when driving and both times ruining the undercover. I’m most annoyed because if they would have just told me I would have literally paid extra to have it fixed correctly (even if they were the ones to not bolt it back in to place correctly or lost the bolts entirely) simply so it wouldn’t break more… Pictures are from the second oil change, first time was worse "There's an old saying in Tennessee—I know it's in Texas, probably in Tennessee—that says, 'Fool me once, shame on... shame on you.' Fool me—you can't get fooled again." -George W. Bush lol
• MM

  Mariko Maples

  Sep 4, 2025
  5.0
  I got a flat tire and needed one new tire quickly. It was done in 22 minutes for $ 223 (tire, labor, parts + tax). Thank you so much Fredric!
• MM

  Mark O Maleko

  Aug 30, 2025
  5.0
  Good service and price. The staff at Goodyear Kailua are awesome! Fred, Luke, Damon, & Justin helped with my requests and very friendly. Definitely recommend and will do business with them again 😎🤙🏾

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