Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Kailua, HI? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Kailua location today.
Location
Hours
Reviews
4.4
172 reviews
5 stars
126
4 stars
20
3 stars
6
2 stars
5
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and efficient service provided by the staff, highlighting specific employees who went above and beyond.
Rental Process
The rental process was generally described as quick and easy, with smooth check-in and check-out experiences reported by multiple customers.
Vehicle Condition
Most customers noted that the rental vehicles were clean and well-maintained, although there were some concerns about specific vehicle issues.
Pickup/Drop-off Issues
Several reviews mentioned delays in pickup and drop-off services, with some customers expressing frustration over long wait times.
Pricing Concerns
Some customers expressed dissatisfaction with the rental deposit policies and additional charges, indicating a need for clearer communication regarding costs.
- JCJames Carr4 days ago5.0Great service from a caring and efficient young staff!
- LELawrence EvansDec 12, 20255.0Very satisfied with the work they did on my car.
- DMDebra MorrowDec 9, 20255.0Service was efficient and friendly. The car was clean, not smelly. With advanced reservation, check in and return was smooth. Very satisfied
- BSBenny SaldanaDec 3, 20255.0I had an outstanding customer experience at the Nimitz Enterprise location, thanks to David. From start to finish, he went above and beyond to make the entire process smooth, stress-free, and genuinely enjoyable. His professionalism, attention to detail, and friendly attitude set a new standard for what great customer service should look like. David didn’t just do his job—he made a real difference. He took the time to listen, offered thoughtful solutions, and treated me with the kind of care that’s rare to find. Because of him, my experience at this location stood out from any other rental car visit I’ve had. David is a true asset to the Enterprise chain, and his hard work and dedication absolutely deserve recognition—honestly, he’s more than earned a promotion. I’ll definitely be returning to this location because of the exceptional service he provided.
- JGJulie GoodeNov 22, 20251.040 mins late for a prearranged pick up!!! Very young and unprofessional team in the office
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Kailua, HI?
Enterprise Rent-A-Car in Kailua offers a wide range of vehicles including standard cars, vans, luxury cars, and trucks to suit various rental needs.
Where is Enterprise Rent-A-Car located in Kailua?
Enterprise Rent-A-Car is located at 134A Hamakua Dr, Kailua, HI 96734.
What are the operating hours of Enterprise Rent-A-Car in Kailua?
The Kailua location is open Monday through Friday from 7:30 AM to 5:00 PM and closed on Saturdays and Sundays.
How can I make a reservation for a rental car at Enterprise Rent-A-Car Kailua?
You can reserve a rental car by visiting their website at https://www.enterprise.com/en/car-rental-locations/us/hi/kailua-3610.html or by calling +1 808-261-4282.
Does Enterprise Rent-A-Car Kailua offer any weekend rental specials?
Yes, they offer great weekend rates. You can find more information and book specials at https://www.enterprise.com/en/car-rental/deals/weekend-specials.html.
What payment methods are accepted at Enterprise Rent-A-Car Kailua?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa for payments.
Are there any special discounts available at Enterprise Rent-A-Car Kailua?
Yes, they offer discounts for active military personnel.
Which nearby places can I visit after renting a car from Enterprise Rent-A-Car Kailua?
You can visit Sun and Salt Adventures Hawaii for paddleboarding or Active Oahu Tours for beach tours; Beto's Tacos & Platos is a nearby food truck if you're hungry.
Are there nearby transportation or rental services that complement Enterprise Rent-A-Car Kailua?
Yes, Active Oahu Tours offers tours and rental services nearby, and Twogood Kayaks & Canoes provides additional tour options to explore local waters.
What local attractions near Enterprise Rent-A-Car Kailua can customers visit?
Customers can explore local spots like Kimo's Surf Hut for surfing gear or Petite Crumbs Bakery for fresh baked goods during their visit.