Skip the counter when you rent a car with National in Kailua Kona. Choose any car in the aisle and manage your car rental right from the National app with Emerald Club. Bring balance to business travel and book your National Car Rental in Kailua Kona today!
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Tyler and Kuulei for their exceptional service.
Efficiency
Numerous reviews noted the quick and seamless process for both pick-up and drop-off, often taking less than 10 minutes.
Vehicle Condition
While most cars were reported as clean and in good condition, there were a few complaints about cleanliness and maintenance issues.
Value for Money
Customers appreciated competitive pricing and good deals, although some mentioned high costs for certain vehicles or additional services.
Mixed Experiences
While many had positive experiences, a few customers reported issues with rude staff or problems with vehicle availability.
JV
Jonathan Veliz
5 days ago
5.0
There was no line for my car rental. Unlike ALL the other rental places. I dont use anyone else
CM
Clair Mancuso
Feb 25, 2026
5.0
I liked the friendly service, and quick pick up and drop off. The car was clean and in working order.
KH
Kyoko Heslinga
Feb 11, 2026
5.0
Check-in was seamless. I received the car in less than five minutes. The vehicle was clean.
ZR
Zsuzsanna Murray - Realtor
Feb 6, 2026
5.0
We had an excellent experience with National Car Rental, and I cannot recommend them enough. The process was smooth from start to finish, which is exactly what you want when you’re ready to get on the road.
A special shout-out to Thelma, who assisted me at check-in. She was incredibly professional, efficient, and welcoming. Her helpful attitude made the entire pickup process a breeze and started my trip off on the right foot.
The vehicle was clean, well-maintained, and exactly what I needed. It's rare to find such consistent, high-quality service, but Thelma and the rest of the team truly delivered. I will definitely be choosing National for my future rentals.
CM
Cyrus Mahdavi
Feb 6, 2026
2.0
CHECK YOUR RECEIPTS BEFORE YOU LEAVE
Unfortunately, the person checking me out had the audacity to charge me for half a gallon of gas, without mentioning anything about an extra charge. This is absolutely unacceptable, considering:
a) the needle on the car was as high as it can go
b) the nearest gas station is only 1.5 miles away (the gas station I filled up at was 2.5 miles away). Maximum, I only used 1/10th of a gallon between filling up the car and returning it.
c) I pay a premium to rent with National to not have to deal with stuff like this. I could've gone with a different company and saved a ton of money.
Yes, the charge for gas was small, but it's dishonest (and possibly illegal) to scam people, even if it's only a couple dollars.
Not to mention, when I arrived, I noticed that National had a much worse selection of jeeps to choose from than Enterprise next door did (National only had one option, while Enterprise had 4-5, higher trimmed jeeps to choose from). This was disappointing to see, as I do pay a premium to rent from National. An employee did explain that the Enterprise vehicles had higher milage, but it's still disappointing to see I could've had greater selection if I paid less
Frequently Asked Questions About National Car Rental
What are the operating hours of National Car Rental in Kailua Kona?
National Car Rental operates daily from 5:00 AM to 11:00 PM.
Where is National Car Rental located in Kailua Kona?
It is located at 73-109 Aulepe Street, Kailua Kona, HI 96740, near Keahole-Kona Airport.
Can I skip the counter when renting a car from National Car Rental Kailua Kona?
Yes, you can choose any car in the aisle and manage your rental via the National app with Emerald Club, skipping the counter.
What types of car rentals does National Car Rental offer in Kailua Kona?
They offer economy car rentals, luxury car rentals, and general car rental services.
How can I make a reservation for a car rental at National Car Rental Kailua Kona?
Reservations can be made online through their website at https://www.nationalcar.com/en/car-rental-locations/us/hi/kona-international-airport-36n6.html
What payment methods are accepted at National Car Rental Kailua Kona?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Is National Car Rental Kailua Kona located on airport property?
Yes, it is located near Keahole-Kona Airport, providing convenient airport pickup services.
What other car rental agencies are located near National Car Rental in Kailua Kona?
Nearby car rental agencies include Enterprise Rent-A-Car, Alamo Rent A Car, Thrifty, Hertz, Dollar Car Rental, Avis, Payless Car Rental, Budget Car Rental, and Drive in Hawaii.
What accommodations are located near National Car Rental Kailua Kona?
Nearby accommodations include Four Seasons Resort and Waikoloa Marriott Beach Resort & Spa.
What local attractions can I visit near National Car Rental in Kailua Kona?
You can visit Volcano National Park and enjoy other nearby attractions around Kailua Kona, such as Laniakea Cafe and Maxxwell's Landing for dining.
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