National Car Rental

Reviews

• DH

  Daniel Herrmann

  3 days ago
  5.0
  First car did not work for us. They upgraded us at no charge.
• JM

  John McKeon

  Jun 10, 2026
  5.0
  The agents we interacted with at both check-in and drop-off were easily the most friendly and helpful at any airport car rental office ever. I hope they get paid well for their services. Also, our pick-up was late at night and still it was the quickest and most straightforward I've ever seen. The agent basically checked the reservation I had on file after confirming last name and license and walked us directly to the car we would be taking. While we were busy getting our bags and persons loaded in, they filled out mileage, condition, and more on their handheld kiosk which saved us having to deal with any of that. They confirmed when done and advised us to have a good trip. They did not bother asking the usual nonsense questions that were already in the booking as has been my experience in the past. And because someone was present for both check-in and drop-off there was no need for manual form filling on our end outside of the digital booking from months in advance. Loved this through and through. I wish every rental car experience was this amazing!
• RS

  R S

  Jun 9, 2026
  1.0
  I'm an executive member who is very loyal to National but this location does a tremendous disservice to the brand. Please always check your receipt when returning your car. I don't know how to describe the tactics used here in any other way than a scam. I fueled up our car at the Texaco immediately prior to returning the car, but the boy at the return still charged us for 2 gallons of gas. We returned the car 1 hour later than scheduled and were charged for an additional day on the receipt. I've never been treated like this at a National car rental. It was disappointing and I hope something is done about how this place is run. They must be hurting for money at this location.
• CO

  Charles Ortega

  Jun 9, 2026
  5.0
  Rented two cars on two different islands in Hawaii and was totally satisfied. Excellent customer service and the condition of the cars was excellent as well!
• DJ

  Doug Correa Jr

  May 22, 2026
  5.0
  I travel every other week to outer Islands working for O'Reilly Auto Parts and we use National all the time. Unless nothing is available. Everyone from shuttle Drivers, Office Staff, and check in stand are the best. Vehicles are always clean, not what I ran into using a different rental last month. Vehicle was filthy and the inside of windshield was dirty with sand on the floor and seats. For unmatched Customer Service and excellent Vehicles National is the answer. Keep up the great job! See you soon. Mahalo, Doug

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