Kraftsman Auto Body

4.8
268 reviews
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Business Details

74-5622 Alapa Street, Kailua-Kona, HI
96740, United States
(808) 329-7277
http://www.kraftsmanautobody.com

About

Auto Body Shop
Are you searching for a complete auto body shop? From dent removals to frame repair, Kraftsman Auto Body in Kailua Kona, HI, offers clients a variety of auto body repairs at affordable rates. For more than 40 years, their experienced technicians have successfully tackled issues for individuals across the local region. Kraftsman Auto Body is a full service repair shop. We provide professional collision repairs and services for all types of vehicles. Family owned and operated, Kraftsman Auto Body has been serving the Kona area since 1982. Whether you've been in a car accident, or need help with a faulty door handle, our staff is happy to help you with your repair needs. We also offer insurance claim services to assist you with the process.

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Location

Kraftsman Auto Body
74-5622 Alapa Street, Kailua-Kona, HI
96740, United States

Hours

Reviews

4.8
268 reviews
5 stars
244
4 stars
8
3 stars
3
2 stars
2
1 star
11

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting excellent communication throughout the repair process.

Quality of Work

The majority of reviews emphasized the high quality of repairs, with many stating their vehicles looked as good as new after service.

Timeliness

Several customers noted that repairs were completed ahead of schedule, contributing to a positive overall experience.

Insurance Handling

Customers appreciated the shop's assistance in dealing with insurance claims, making the process smoother and less stressful.

Mixed Experiences

A few reviews mentioned negative experiences, including poor customer service and dissatisfaction with repairs, indicating some inconsistency in service.
  • JT
    Jacob Teitelbaum
    Jan 30, 2026
    5.0
    For car body repair, this is my “Go To” place on the Big Island ( Kailua Kona). They do a great job, a pleasure to work with, and participate with my State Farm Insurance as well. Making it really easy.
  • CL
    C L
    Jan 13, 2026
    1.0
    Horrible shop. Don't recommend at all unless you want extremely rude people and them to damage you vehicle further more. Extremely disappointed amd disturbed by how I was treated. Beware of this shop.
  • AM
    Annette Madawi
    Jan 12, 2026
    5.0
    ToyotaTacoma I have always used Kraftsman wherever someone smashed my car and it needed to be repaired. They have never failed me even once. I trust this company and would recommend them to anyone who wanted a great company to work with. Much thanks "KRAFTSMAN" for always providing an excellent job for me.
  • MM
    Michele
    Jan 9, 2026
    5.0
    Bringing my vehicles here for repairs over 40 years now. Never go anywhere else for quality repairs
  • SF
    Shavon Fenton
    Dec 28, 2025
    5.0
    Kraftsman Auto Body did an excellent job repairing my vehicle after it was rear ended. The quality of their work is top tier. My car looks as new as the day I drove it off the lot. The repair was also completed much faster than I expected and the team was in constant communication every step of the way. The detail was an unexpected and much appreciated surprise! Highly recommended for anyone looking for reliable and efficient service!

Frequently Asked Questions About Kraftsman Auto Body

What types of auto body repairs does Kraftsman Auto Body offer?

Kraftsman Auto Body provides a variety of auto body repairs including dent removals, frame repair, and professional collision repairs for all types of vehicles.

How long has Kraftsman Auto Body been serving the Kailua-Kona area?

Kraftsman Auto Body has been serving the Kona area since 1982, with over 40 years of experience.

Brand Certified Facts from Kraftsman Auto Body

Kraftsman Auto Body partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 08, 2026Yext Knowledge Graph
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