Brand Certified
Goodyear Auto Service
4.0(152 reviews)
Certified by Goodyear Auto Service • Mar 01, 2026
Business Details
74-5488 KAIWI ST, Kailua kona, HI
96740-1634, United States
Certified by Goodyear Auto Service • Mar 01, 2026
(808) 329-1750
Certified by Goodyear Auto Service • Mar 01, 2026
https://www.goodyearautoservice.com/en-US/shop/HI/Kailua-Kona/000908021-96740-1634
Certified by Goodyear Auto Service • Mar 01, 2026
About
Certified by Goodyear Auto Service • Mar 01, 2026
Auto Repair ShopTire ShopGoodyear
Goodyear Auto Service Centers are full-service tire and automotive repair stores wholly owned and operated by the Goodyear Tire & Rubber Company.
Details
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by Goodyear Auto Service • Mar 01, 2026
Hours
Certified by Goodyear Auto Service • Mar 01, 2026
Reviews
4.0
152 reviews
5 stars
107
4 stars
5
3 stars
7
2 stars
6
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting specific employees for their exceptional service.
Service Delays
Numerous reviews mentioned long wait times for service, often exceeding expectations, leading to frustration among customers.
Quality of Work
While some customers were satisfied with the repairs and services, others reported issues with the quality of work and attention to detail.
Appointment Issues
Several customers experienced problems with appointments, including miscommunication about availability and delays despite having scheduled times.
Pricing Concerns
Some reviews indicated dissatisfaction with pricing, including claims of being overcharged or discrepancies between quoted and final prices.
- HEHon EyFeb 18, 20265.0Great customer service
- JJJoy JoyJan 31, 20265.0I went in for an oil change and my service man Jake was very friendly. He got told me he would call if there was any problems. Not only did he call he took pictures and sent them to me letting me know that my tires needed to be changed. He gave me details and options and was very trustworthy with what I needed to keep my car up and running. I highly recommend Jake for all your car needs.
- TMTaylor MiyadaJan 22, 20265.0Had the best experience here at Good Year Auto Service in Kailua Kona! Worked with a guys named Thomas and Ryan and they were very nice and helpful. Would definitely come back if I ever needed tires done again. It pays to be nice :).
- LSLotus SattvaDec 12, 20252.0Same prices as competitors with filthy waiting area and restroom. Customers service was ok but no name tags. I was in a time crunch and the person on the phone said they could fix my tire right away, but moments later I was told it would be 90 minutes. The person who said it would be right away made no acknowledgement of misleading me. I did get my tire fixed though so hopefully the tires are better quality than the rest of their business.
- EKEmily KrugNov 21, 20255.0I had a fantastic experience here. I needed tires ASAP and they were able to replace at the time I walked in. I spoke with 3 different staff members during my experience And all were friendly and professional. The staff members explained the options for tires and didn’t at all try to “up-sell” me. Good businesses are hard to find these days so wanted to give credit where credit is due. Keep up the great work!
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service offer?
Goodyear Auto Service provides full-service tire and automotive repair, including tire sales, oil changes, and other vehicle maintenance services.
Where is Goodyear Auto Service located?
It is located at 74-5488 Kaiwi St, Kailua Kona, HI, 96740-1634, United States.
What are the regular business hours of Goodyear Auto Service?
The service center is open Monday to Saturday from 8:00 AM to 7:00 PM and closed on Sundays.
Is Goodyear Auto Service open on holidays?
Goodyear Auto Service is closed on November 27 and December 25, 2025, and open with reduced hours from 8:00 AM to 5:00 PM on December 24 and December 31, 2025.
What payment options does Goodyear Auto Service accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Goodyear Auto Service provide in-store pickup for services or products?
Yes, Goodyear Auto Service offers in-store pickup services.
Is Goodyear Auto Service wheelchair accessible?
Yes, the location has a wheelchair accessible entrance and parking, but its restroom is not wheelchair accessible.
How can I make an appointment at Goodyear Auto Service?
You can make an appointment online at https://www.goodyearautoservice.com/en-US/make-appointment.
What nearby places can I visit before or after my appointment at Goodyear Auto Service?
Nearby places include Tint Master Lacy for car window tinting, Pit Stop Auto Shop for additional automotive services, and Kona Christian Church for those interested in visiting a local religious organization.
Are there nearby places that can help with additional vehicle care around Goodyear Auto Service?
Yes, DaKine Detail offers auto detailing and car wash services, while Kona Rebuilders provides auto parts and supplies, both located close to Goodyear Auto Service.
What nearby points of interest are available for entertainment or dining near Goodyear Auto Service?
Options nearby include Mad Marlin Sports Bar for drinks and socializing, Rockstarz dance club for evening entertainment, and ʻŌahi Entertainment for corporate events and private gatherings.
Brand Certified Facts from Goodyear Auto Service
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