SIXT Rent a Car Kahului Airport

Reviews

• KL

  Kelly Lee

  4 days ago
  5.0
  Sixt can be very particular about the condition of the car when you return it. Other than that, they offer luxury cars with low mileage. My car was almost brand new, but a random engine light came on while I was driving.
• BA

  Bradley Alo

  6 days ago
  1.0
  If you are visiting Maui do not rent from them, I am a tow truck driver on Maui, I deal with every rent a car company on this island Sixt is by far the worst company to deal with they are only interested in taking your money they have absolutely no interest in running a safe and honest rental company.
• SW

  Steven Warren

  Feb 24, 2026
  5.0
  Had not previously used SIXT for rental car - but will in the future! Pick-up and return were very efficient compared to other car rentals I've used. The 2 persons I interacted with were has helpful and clear as they were friendly. I highly recommend!
• MG

  Max Gastelum

  Feb 16, 2026
  3.0
  On 02/09/2026, my wife and I each made a reservation for a rental car. It was a simple miscommunication about who was booking it. She prepaid and received confirmation for a Jeep for two days at $356.83. I made a separate reservation for a Jeep for two days at $344.33 and chose to pay at the counter, locking in the price and confirming the vehicle. The next day, Sixt cancelled her reservation and refunded her. That made me uneasy. Our entire weekend was built around having a car. Hotels. Reservations. Timing. On 02/12/2026, I called to make sure mine was solid. I was told clearly that my Jeep was confirmed for two days at $344.33. When we arrived to pick up the car, everything felt normal. Then the screen turned toward me before the charge was processed. $2,252.34. I honestly thought it was an error. It was not. Six times the price I had confirmed. Six times the price I had called to double check. I had traveled nearly an hour and spent almost $80 in Uber fees to get the rental office. I had planned our entire weekend around having a vehicle. The Sixt corporate team had quietly increased the cost of the reservation due to the holiday weekend and left the service counter to deal with me and my wife. The team at the counter was outstanding. They did not create the problem, but they had to manage it. The only way they could get us into a car in that moment was to process the rental at the full $2,252.34 and then submit a refund for the difference back down to the confirmed rate. That was the best option available to them. We were fortunate that we could temporarily absorb a $2,252.34 charge while waiting for a refund. Many families cannot. My wife and I have used Sixt for years. When we were younger and just starting to travel together, Sixt was our company. You helped us create some of our earliest travel memories. That is why this hit the way it did. Roelen, the sales agent helping us, is the reason we did not leave angry. Ikaika, the branch manager, is the reason it did not escalate further. Not every manager stands behind their team when something like this happens, and that mattered. They protected your brand in that moment. They protected our experience. They protected the island. They turned what could have been a devastating start to our visit to the island into a manageable inconvenience. As we were walking to the car, Roelen ran out to us with two water bottles for the long drive back. He did not have to do that. That is the level of care your teams are working tirelessly to deliver. That is the standard they are trying to uphold every single day. But when customers are blindsided by pricing like this, corporate decisions are undercutting the very people on the ground who are fighting to represent your brand well. Your frontline teams are doing everything they can to build trust, and policies like this are quietly tearing it down behind them. Policies like this will quietly cost you families. Some will walk away and never say a word. Some will pay it and never come back. This is not how loyalty survives.
• NF

  Nick Fouts

  Feb 14, 2026
  1.0
  Scam. This place will charge you more without telling you. This has happened two times in a row on the same trip for me. We started in Honolulu and ended our trip in Maui. Both places, pre booked and paid months before our trip to a bmw 2series, just to show and be told the car was not available. So they offered a free upgrade… that was a blatant lie. After returning home and getting charges, days later on my card, we found out that we paid over double for the rental. They charged for the upgrade and also added insurance protection (which I declined at the desk and when I pre booked) . This happened at both airports on the same trip. I will never use this company again and advise you shouldn’t either. I went back on previous rentals from past years and noticed they have been doing this to me on every rental. Bait and switch, scam, this company will rob you blind and never mention any fees while smiling and lying straight to your face. I officially hate this company. I hope you go out of business Sixt. You are a bunch of lying thieves.