National Car Rental

4.7
1340 reviews

About

Car Rental AgencyNational Car Rental
Skip the counter when you rent a car with National in Kahului. Choose any car in the aisle and manage your car rental right from the National app with Emerald Club. Bring balance to business travel and book your National Car Rental in Kahului today!

Location

National Car Rental
101 Mayor Elmer F. Cravalho WY, Kahului, HI
96732, United States

Hours

Reviews

4.7
1,340 reviews
5 stars
1,103
4 stars
127
3 stars
39
2 stars
25
1 star
46

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the friendly and helpful staff, with many highlighting exceptional service experiences.

Vehicle Condition

Most reviews noted that vehicles were clean and well-maintained, although there were some complaints about specific cars being dirty or not meeting expectations.

Efficiency

Many customers appreciated the quick and easy pick-up and drop-off processes, especially for Emerald Club members.

Selection Issues

Some customers reported issues with vehicle availability and selection, particularly during peak times, leading to dissatisfaction.

Mixed Experiences

While many reviews were positive, there were notable complaints regarding customer service in specific instances, particularly related to handling issues and disputes.
  • KM
    Kay Madnani
    6 days ago
    5.0
    Easy car pickup and convenient car dropoff
  • MJ
    Marc Johnson
    Jan 4, 2026
    5.0
    Best National airport location I have been to. Was greeted with warm Aloha at the lot entrance. The Jeep Wrangler we reserved was already parked at the entrance and was ready to go!
  • DJ
    Daniel J
    Dec 31, 2025
    4.0
    The Emerald/Executive Experience: As a frequent renter, I found that the Emerald Aisle had better luck this time around. ​Selection: The Executive Aisle was actually quite empty ("didn't have much car"), which can happen during peak times in Maui. ​Service: However, the staff was friendly and helpful. Because the selection was low, they offered me a standard SUV from the Alamo side to ensure I got the vehicle class I needed. ​The Car: I ended up with a Nissan Rogue. ​Condition: It had about 15,000 miles on it, but it was well-maintained and clean inside as usual. National is generally very consistent with cleanliness. ​Logistics & Value: ​Convenience: The location is easy to navigate from the OGG terminal tram. ​Price: The pricing was competitive compared to other rental companies on the island, offering good value for the service level. ​Verdict: Even when the Executive selection is low, the staff makes it work. A reliable choice for a clean car and fair price.
  • DD
    Doug
    Dec 14, 2025
    5.0
    Everyone I interacted with was great. The best Executive Aisle selection I’ve ever experienced. Thank you!
  • KH
    Kyle Hatzes
    Dec 8, 2025
    5.0
    Regarding the Maui location- Outstanding customer service, staff and personnel are friendly and efficient, they prepared our car well, very clean inside and out. It was my first time booking with National, I plan to do so again for our next trip!

Frequently Asked Questions About National Car Rental

Where is National Car Rental located in Kahului?

National Car Rental is located at 101 Mayor Elmer F. Cravalho WY, Kahului, HI 96732, United States.

What are the operating hours of National Car Rental in Kahului?

National Car Rental in Kahului is open every day from 6:00 AM to 11:00 PM.