Business Details
About
Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts Store
Do you have glass damage? For windshield repair and replacement in the Honolulu area, turn to Safelite AutoGlass . Those in central Honolulu or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 2815 Koapaka St, Safelite AutoGlass Honolulu repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.4
504 reviews
5 stars
395
4 stars
30
3 stars
13
2 stars
9
1 star
57
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the professionalism and efficiency of the technicians, highlighting quick service and thorough communication.
Scheduling Issues
Several reviews noted problems with scheduling, including last-minute cancellations and delays in service due to parts availability.
Cleanliness and Care
Multiple customers expressed dissatisfaction with the cleanliness of their vehicles post-service, mentioning debris and mess left behind by technicians.
Customer Experience
While many customers reported positive interactions with staff, there were notable complaints about unprofessional behavior from some technicians.
Value for Money
Customers appreciated competitive pricing and discounts, but some felt misled by additional fees not disclosed upfront.
- HSHand Solo3 days ago5.0Excellent service and this was using their mobile service which comes to your location. Communication was straight forward and prompt. Very happy with the service they provide.
- KAKamuela AlesnaNov 15, 20255.0James and Ryan are consumate professionals representing Safelites brand, service was smooth, efficient and educational This company hires capable Military Retirees/Veterans, who go above an beyond in service and loyalty to their company and customer. Outstanding work gentleman, they should be recognized for their superb efforts and promoted when eligible to further the companys goals and vision, they will surely lead the way. Ill be a customer for life, this company is doing things the right way including ethically. Keep up the good work ams thank you again for the second to none service. Aloha
- JPJulie PolicanoNov 14, 20251.0Rubber is seal is disintegrating after 2 years. Water leaks into my car in streams and you can see water line in ceiling upholstery. Can't get through to a real person on the phone to see why their seals don't last as long as factory seals.
- AKApril KuahiwinuiNov 10, 20255.0First, the representative I first spoke with Cecil, was so kind. It was like she was a personal friend or family member. Then after we scheduled, the technician comes to my house. Boom!! Then he came, was super easy going and fixed the crack where I couldn’t even see where the crack was. But to have them come to my house, that’s the winner right there. I have kids and didn’t have to go in to a shop and have to wait while my windshield was being worked on. I got to stay home. Awesome Safelite!! You’re a 10 in my book!!
- LCLisa Chilson-McCrawNov 5, 20255.0From beginning to end the experience was truly a breath of fresh air! The entirety of the staff I engaged with were very professional and genuinely friendly. It renewed my hope that there is still excellent customer service in this world. Many mahalos to everyone at safelite!
Frequently Asked Questions About Safelite AutoGlass
What types of services does Safelite AutoGlass in Honolulu provide?
Safelite AutoGlass offers windshield repair and replacement, vehicle glass repair and replacement, windshield chip and crack repair, windshield wiper replacement, power window repair, and recalibration of advanced safety systems.
Where is Safelite AutoGlass in Honolulu located?
It is located at 2815 Koapaka St, Honolulu, HI 96819, USA.
What are the business hours for Safelite AutoGlass in Honolulu?
Safelite AutoGlass is open Monday through Saturday from 7:00 AM to 5:00 PM and closed on Sundays.
Does Safelite AutoGlass offer mobile or in-shop service options?
Yes, Safelite AutoGlass provides convenient auto glass repair and replacement through both in-shop and mobile services in the Honolulu area.
Is there a warranty available on windshield repairs at Safelite AutoGlass?
Yes, all windshield repairs come with a national lifetime warranty ensuring safety and reliability.
What payment methods are accepted at Safelite AutoGlass?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Can I book an appointment online with Safelite AutoGlass?
Yes, appointments can be made online through their reservation link at https://fixmyglass.safelite.com.
Is Safelite AutoGlass accessible to customers with disabilities?
Yes, the location has a wheelchair accessible entrance to accommodate customers with disabilities.
What nearby businesses might be useful to visit along with Safelite AutoGlass?
Nearby businesses include Distributors Inc., a wholesale store, Fred Rader Mill Supply for retail needs, and Island Princess Candies, a candy store and gift shop, which customers might explore before or after their visit.
Where can I find automotive-related services near Safelite AutoGlass in Honolulu?
Nearby automotive-related businesses include M.M.Motorsports (car dealer), Aloha Kia (used car dealer), Honolulu Volkswagen (car dealer and automobile leasing), and Lim's Auto Service (automotive repair). These can be useful for customers seeking additional vehicle services.
Are there any nearby services for event planning or historical sites near Safelite AutoGlass?
Yes, DAV Keehi Lagoon Hall is nearby, offering event planning and is also a history museum, which customers might consider visiting when in the area.