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Jiffy Lube

4.5
(784 reviews)

Business Details

555 N King St, Honolulu, HI
96817, United States
(808) 843-0115
https://www.jiffylube.com/locations/hi/honolulu/2893

About

Oil Change Service StationCar Inspection StationBrake ShopTire ShopCar Battery StoreJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in HONOLULU. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
555 N King St, Honolulu, HI
96817, United States

Hours

Reviews

4.5
784 reviews
5 stars
617
4 stars
75
3 stars
26
2 stars
14
1 star
52

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently praised the quick and efficient service, often completing oil changes and other services in under an hour.

Staff Friendliness

Many reviews highlighted the friendly and helpful demeanor of the staff, contributing to a positive customer experience.

Customer Service Issues

Some customers reported negative experiences with specific staff members, citing rudeness and unprofessional behavior, which detracted from their overall satisfaction.

Quality of Work

There were mixed reviews regarding the quality of service, with some customers expressing concerns about incomplete work or mistakes made during service.
  • HH
    Han
    1 day ago
    4.0
    They don’t do safety inspections. I wish they could have communicated that with customers much earlier. I waited in queue wasting time because they assumed I wanted an oil change when I never said anything like that.
  • KK
    Kai
    Feb 13, 2026
    5.0
    great service i always get oil change here! friendly mechanics 👍
  • RB
    robert bott
    Feb 9, 2026
    4.0
    Good fast service. Was a rainy day so not too busy and I had an oil change and tire rotation and was in and out in about 45 minutes. Very efficient.
  • EK
    Erick Klein
    Feb 6, 2026
    5.0
    Quick, professional and kind. I would return for future service needs.
  • GL
    Gary Lee
    Jan 15, 2026
    1.0
    I've been to this Jiffy Lube over 10 times, and today was hands down the worst customer service I’ve ever experienced. Charles, the team lead, was immediately rude, dismissive, and clearly irritated that he had to interact with a customer at all. Zero professionalism, zero courtesy, and a tone that made it obvious he thinks customers are beneath him. If that’s leadership, this place is already doomed. Then Brandon at checkout decided to take things from bad to outright insulting. He mocked me for using a discount code, literally saying it was “just to save $17,” and continued making comments about me using gift cards. That’s not joking—that’s being a smug, condescending jerk to someone who’s paying for a service. Promotions and gift cards exist for customers to use, not for employees to sneer at. I did not walk in asking for charity. I came in expecting basic respect and left feeling openly ridiculed. This wasn’t a misunderstanding or a bad day—this was intentional, arrogant, and humiliating behavior from employees who clearly think they can get away with it. If management tolerates this kind of behavior, they’re just as worthless as the service. Save yourself the frustration and take your money somewhere it won’t be met with sarcasm, mockery, and contempt. This location deserves to lose customers until management gets this sorted. Casie, the crew chief, provided exceptional service every past visit. It’s unfortunate she wasn’t here today, and let my previous 5 star experiences go down the drain.

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service

Brand Certified Facts from Jiffy Lube

This information is certified by Jiffy Lube and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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