Business Details
About
Auto Repair ShopTire Shop
Goodyear Auto Service Centers are full-service tire and automotive repair stores wholly owned and operated by the Goodyear Tire & Rubber Company.
Details
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.2
185 reviews
5 stars
78
4 stars
21
3 stars
8
2 stars
14
1 star
64
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unprofessional behavior.
Service Efficiency
Customers frequently reported long wait times for services, even with appointments, leading to frustration.
Trustworthiness
Several customers expressed concerns about the honesty of the service, claiming unnecessary repairs were suggested and safety inspections were failed without valid reasons.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their helpfulness and efficiency, indicating that experiences can vary.
Appointment Issues
Many customers faced issues with appointments, including cancellations and lack of communication regarding service availability.
- POP ONov 15, 20253.0The quality of services seems to be inconsistent here. Before it seemed everything went ok then another time i had to remind the tech as the car was being lowered to the ground to rotate the tires as included free in the oil change service. The rebate was automatically applied and immediately discounted on payment earlier visit but now you must go online and apply for rebate that takes 6-8 weeks. I asked to look undercarriage for cv boots and sway bar and links leaks since the car was raised but the request seemed to gotten disregarded. It seems they have the junior techs to the oil change and more senior techs do the more complicated jobs or luck of the draw who gets the job. I knew what I came in for and what needs to be done and mission accomplished but maybe next time take it to some place else even if costs little more to get better inspected for other concerns. One positive about here is that they take in your car quickly unlike other places you have to wait even with an appointment. Well maybe it was just this time but not next time.
- AHAnn HauOct 24, 20255.0Great tire service. Noticed a flat tire on my way out from work, I managed to inflate it and found this place nearby. They were able to patch the tire in 30 minutes on a Friday afternoon. Will come here for future tire needs. Mahalo!
- COCody OhmanAug 23, 20251.0I bought a tire in December 2024 and they didn't replace it. I bought 4 new tires in April 2025 from somewhere else. Look elsewhere if you have a choice.
- EDElyssa DAug 11, 20251.0***AS OF 11 AUGUST 2025, SAFETY INSPECTION STICKER MACHINE IS BROKEN*** Waited 15mins in line at opening for a grumpy cashier person to tell me “I see your appointment, but we cannot do it. Our Safety Inspection Sticker machine is broken.” I ask for a timeline on when they’d get a new one up and running and he says “it’s unpredictable, i don’t know.” I made the appointment days in advance online and no warning on this issue was given. Mililani location runs a lot smoother and much better customer service.
- AKAlexander KubeAug 8, 20251.0There are cars of service workers in the parking lot near the service, while customers are asked to leave their cars in the public parking lot located across the street from the service. This is complete disrespect, very disgusting service, I do not recommend anyone to contact it.
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service offer?
Goodyear Auto Service provides full-service tire and automotive repair services, including oil changes and mechanical repairs.
What are the operating hours of Goodyear Auto Service?
The center is open Monday through Saturday from 8:00 AM to 7:00 PM, and Sunday from 8:00 AM to 5:00 PM, with some holiday variations.
Does Goodyear Auto Service offer in-store pickup services?
Yes, Goodyear Auto Service offers in-store pickup for certain services and products.
What payment methods are accepted at Goodyear Auto Service?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is Goodyear Auto Service wheelchair accessible?
Yes, the facility has a wheelchair accessible entrance and restroom.
How can I make an appointment at Goodyear Auto Service?
You can make an appointment online through their reservation webpage.
Where is Goodyear Auto Service located?
It is located at 4510 Salt Lake Blvd, Honolulu, HI 96818-3153, USA.
Are there any dining options near Goodyear Auto Service?
Yes, nearby dining options include Yakinuku Camella Buffet Restaurant, Stadium Camellia Restaurant, Mark's Drive Inn, and Jack in the Box, which are great places to eat before or after your visit.
What local businesses are close to Goodyear Auto Service for additional services?
Nearby you can find Shelli Toguchi-Hadley State Farm Insurance for insurance needs, BAYADA Behavioral Health for health services, and Western Union for money transfers.
Are there shopping and entertainment options nearby Goodyear Auto Service?
Yes, Stadium Mall is nearby, offering shopping and event planning services for visitors looking to explore the area.