Business Details
About
Auto Repair ShopTire ShopGoodyear
Goodyear Auto Service Centers are full-service tire and automotive repair stores wholly owned and operated by the Goodyear Tire & Rubber Company.
Details
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.7
183 reviews
5 stars
101
4 stars
20
3 stars
9
2 stars
10
1 star
43
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised staff for helpfulness and professionalism, while others reported unprofessional behavior and poor communication.
Appointment Issues
Frequent complaints about online appointment system failures, leading to long wait times and confusion upon arrival.
Service Quality
Inconsistent service quality; some customers received quick and effective repairs, while others experienced upselling tactics and unresolved issues.
Staff Knowledge
Staff knowledge varies; some customers appreciated the expertise and honesty of certain employees, while others felt misled or poorly informed.
- SFSavik FraguelaJan 4, 20265.0Replaced my cars tires here, was quick and easy, no issues at all. Staff were friendly and accommodating.
- YYYDec 26, 20251.0I am visiting from Canada and borrowed my friends truck. On the highway I heard a loud pop and hissing, only to find the tire go flat in under 20 seconds. Pulled over, changed the tire to the spare tire. I looked in the glove box to find a receipt for 4 brand new tires from Goodyear Auto Service. They were less than a month old. Called Goodyear this morning and asked how long it would take for them to fix the flat. She said 2 hours. No problem. Take the flat there, she gets my info and my partner and I spend the next 2 hours perusing Waikiki. After 2.5 hours I call them to get an update. She said it would take another hour. Fine. No problem. After 45 more minutes she calls me saying they can’t fix it. I ended up taking it to VIP tires and they patched it in under 30 minutes. What a waste of my time. She couldn’t even look at the tire to tell me they couldn’t fix it and not only that was going to charge me to fix it, a month old tire. What a joke of a place this is. Take your tire issues to VIP.
- LCL ChewNov 17, 20255.0Unfortunately, I had to make a return trip to properly reset the tire pressure warning light. However thanks to Stanley who had great customer skills made each trip pleasant.
- NSneil sorianoOct 29, 20255.0I didn't get service here but I had incident at their location. Im a RideShare driver and I dropped off a customer, and while exiting I went over a high curb and my vehicle was stuck. The staff saw what happen and helped me get the vehicle off. If there more stars I would give more. Mahalo to John, ChiChi and the others that were there to help. 🤙
- TMT3 MCOct 17, 20251.0I left my car here over night, woke up waited til 12 noon the next day. They said they still hadn't got to my car bc there were "other cars in front of it and they didn't wanna move them to get to it???? I don't know what sense that makes but promised I would be the first one to receive service in the morning....smh. I spent more on Uber's to and from my home and work than the actually $25 plug.....so sad smh. Don't waste your time at this place like I did...just go somewhere else.
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service offer?
Goodyear Auto Service offers full-service tire and automotive repairs, including oil changes, mechanic services, and tire sales and repairs.
What are the operating hours of Goodyear Auto Service?
The center is open Monday through Saturday from 8:00 AM to 7:00 PM and closed on Sundays. Holiday hours may vary, with some holidays having reduced hours or being closed.
Does Goodyear Auto Service offer in-store pickup for their products?
Yes, in-store pickup is available at Goodyear Auto Service.
What payment options are accepted at Goodyear Auto Service?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Is Goodyear Auto Service wheelchair accessible?
Yes, Goodyear Auto Service has both a wheelchair accessible entrance and restroom.
How can I make an appointment at Goodyear Auto Service?
Appointments can be made through their online reservation system at https://www.goodyearautoservice.com/en-US/make-appointment.
What is the address and contact number for Goodyear Auto Service in Honolulu?
The location is at 3011 Waialae Avenue, Honolulu, HI 96816-1505. You can call them at +18087395589.
Are there any nearby restaurants where I can dine before or after my visit to Goodyear Auto Service?
Yes, there are several nearby dining options such as The Mandalay (Chinese restaurant), Asahi Grill Waialae (Hawaiian restaurant), Richo Korean Cuisine (Asian restaurant), and Sabrina's Restaurant (Italian restaurant).
What nearby services might be helpful for vehicle owners visiting Goodyear Auto Service?
Nearby you can find the Department of Motor Vehicles for registration needs, AutoZone for automotive parts, and Premier Automotive for car purchases and rentals.
Are there any interesting local shops or services around Goodyear Auto Service for visitors to explore?
Yes, visitors can check out Downing Hawaii for surf and sporting goods, MH Showroom for beauty and spa services, and Barks and Purrs Pet Daycare for pet care needs.