Feedback is mixed, with some praising helpful staff while others report unprofessional behavior and poor communication.
Service Efficiency
Customers experienced long wait times despite having appointments, leading to frustration.
Honesty and Integrity
Several reviews highlight concerns about upselling and dishonesty regarding necessary repairs.
Positive Experiences
Some customers reported excellent service and quick resolutions to their issues, particularly in urgent situations.
Online Appointment Issues
Many customers faced problems with online appointments not being honored or acknowledged upon arrival.
LC
L Chew
6 days ago
5.0
Unfortunately, I had to make a return trip to properly reset the tire pressure warning light. However thanks to Stanley who had great customer skills made each trip pleasant.
NS
neil soriano
Oct 29, 2025
5.0
I didn't get service here but I had incident at their location. Im a RideShare driver and I dropped off a customer, and while exiting I went over a high curb and my vehicle was stuck. The staff saw what happen and helped me get the vehicle off. If there more stars I would give more. Mahalo to John, ChiChi and the others that were there to help. 🤙
TM
T3 MC
Oct 17, 2025
1.0
I left my car here over night, woke up waited til 12 noon the next day. They said they still hadn't got to my car bc there were "other cars in front of it and they didn't wanna move them to get to it???? I don't know what sense that makes but promised I would be the first one to receive service in the morning....smh. I spent more on Uber's to and from my home and work than the actually $25 plug.....so sad smh. Don't waste your time at this place like I did...just go somewhere else.
TC
Ting Chu
Oct 13, 2025
5.0
Made an appointment for an alignment on a Monday holiday. Was in and out in 35 minutes. Car was pulling to the right, so far so good after the alignment. The staff were pleasant and professional.
VV
vina vanessa v
Aug 28, 2025
5.0
Stan was so helpful and the rest of the crew Chinny, Reese and everyone else at that place. Needed something checked so I can ship my car to the mainland. They tried everything they can to help. Mahalo!
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service offer?
Goodyear Auto Service offers full-service tire and automotive repairs, including oil changes, mechanic services, and tire sales and repairs.
What are the operating hours of Goodyear Auto Service?
The center is open Monday through Saturday from 8:00 AM to 7:00 PM and closed on Sundays. Holiday hours may vary, with some holidays having reduced hours or being closed.
Does Goodyear Auto Service offer in-store pickup for their products?
Yes, in-store pickup is available at Goodyear Auto Service.
What payment options are accepted at Goodyear Auto Service?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Is Goodyear Auto Service wheelchair accessible?
Yes, Goodyear Auto Service has both a wheelchair accessible entrance and restroom.
How can I make an appointment at Goodyear Auto Service?
Appointments can be made through their online reservation system at https://www.goodyearautoservice.com/en-US/make-appointment.
What is the address and contact number for Goodyear Auto Service in Honolulu?
The location is at 3011 Waialae Avenue, Honolulu, HI 96816-1505. You can call them at +18087395589.
Are there any nearby restaurants where I can dine before or after my visit to Goodyear Auto Service?
Yes, there are several nearby dining options such as The Mandalay (Chinese restaurant), Asahi Grill Waialae (Hawaiian restaurant), Richo Korean Cuisine (Asian restaurant), and Sabrina's Restaurant (Italian restaurant).
What nearby services might be helpful for vehicle owners visiting Goodyear Auto Service?
Nearby you can find the Department of Motor Vehicles for registration needs, AutoZone for automotive parts, and Premier Automotive for car purchases and rentals.
Are there any interesting local shops or services around Goodyear Auto Service for visitors to explore?
Yes, visitors can check out Downing Hawaii for surf and sporting goods, MH Showroom for beauty and spa services, and Barks and Purrs Pet Daycare for pet care needs.