Enterprise Rent-A-Car

Reviews

• EM

  E. McGlew

  Jan 1, 2026
  5.0
  Had a very positive experience! Everyone at this location was very helpful, accommodating, and had positive attitudes. Would recommend this Enterprise location.
• VN

  Vladan Nikolic

  Dec 29, 2025
  1.0
  I am National/Enterprise loyal member. I mostly travel for work and use my corporate account which includes CDW. There wasn't any available vehicle online and I went to the counter. They did have a few vehicles available, however they said that they couldn't apply my corporate account and that I had to buy CDW in addition. The only way to apply it is if you book online, but there was no vehicle available. Crazy! Not good, Enterprise!! Rip-off
• JP

  Jason Peters

  Dec 20, 2025
  4.0
  If you are staying in Waikiki, go here half the price of avis and friendly service. Office may be hard to find and finding the garage to return the car might be a challenge.
• DJ

  Dirk Julander

  Dec 11, 2025
  5.0
  I always enjoy using Enterprise for car rentals because they are efficient, reasonable and reliable. Today I was particularly happy with my experience. I left a pair of sunglasses in the car that meant a lot to me. Fortunately, Masi and Dakota were very helpful. They found the sunglasses, called me back and had them waiting for me. I am very grateful for their kind and helpful service!
• RG

  Rob Galli

  Dec 2, 2025
  1.0
  Honest review I have been renting from Enterprises for years. This is a very busy location checking in, the clerk seem like a robot, but friendly efficient. Great don’t have a problem. Got my rental. Have a good day. It’s the Vehicle I requested and ask for. I returned the vehicle after hours in a very extremely tight parking garage. I found a spot thought nothing of it. The next day around 1:30 PM, the Rent-A-Car agency call me say hello sir we have noticed some damage. He asked me if I have pictures. I was with my daughter and she was a wizard with camera like most young adults are. I told the assistant manager I will be heading back over there with the pictures. Please have the vehicle ready for my inspection. He told me the vehicle was already out on a rental and it’s not available. I show him the pictures my daughter take, and it shut him up so fast. I think they were hoping I would be already on a plane heading back to the mainland. I was not expecting a face-to-face encounter. Like the previous review said I never purchased the insurance with enterprise my auto insurance cover rental cars. This is a quick money grab, or their staff do not check in the vehicles and mark all the damage every time. It could get past on multiple times to multiple victims. When I was leaving the assistant manager said I hope the rental is was a pleasant one. I said you better not be hoping for a five star review after this headache, he say how can I make it better too late, buddy.

Frequently Asked Questions About Enterprise Rent-A-Car