The night crew, particularly Kamaile and DJ, received high praise for their helpfulness and professionalism, while the day crew faced criticism for unprofessional behavior and poor service.
Product Availability
Customers appreciated the store's extensive stock and ability to find parts that other stores did not have.
Management Issues
Several reviews highlighted concerns about management, particularly regarding unprofessional behavior and poor customer service from day staff.
Installation Assistance
Many customers noted the helpfulness of staff in assisting with installations, particularly for batteries and other parts.
Mixed Experiences
While some customers had excellent experiences, others reported significant frustrations with service quality and staff attitudes.
FC
Francisco Chavez
2 days ago
5.0
They had all the parts I needed in stock, and were priced better than their competitors.
EY
Erica Yates
Nov 4, 2025
5.0
Very helpful staff!
MF
Matt Fahey
Oct 2, 2025
5.0
Great service! Better than O'Reilly's!
LL
leemossman1
Sep 19, 2025
4.0
Great service and open late, also a tremendous amount of parts. Iwas surprised that I didn't need to order and wait on delivery. Mahalo A.Z. 🤙
LL
Lani
Sep 10, 2025
1.0
I’m a regular at the salt lake autozone. I always see the same two workers Kamaile and Dj. They are so kind, professional and knowledgeable. Some nights their lines get so bad but they keep it flowing. They know how to do their job right. I’m not giving them the 1 star review. The night crew is awesome and they need a raise.
I’m giving the 1 star review for their management and their day crew people. When I go during the day, it’s so unorganized, hectic and sometimes one of the bosses yelling and making fun of their workers. Sydette helped me one time and she was awful. She gave me attitude and the vibe that she didn’t want to help me at all. She’s so unprofessional and you call her a manager? It’s crazy that in this society managers that are unprofessional and can’t do their job right gets away with things. Then another time, Reina helped me with changing the battery but she broke my fuse! How can you trust workers that can’t even do it right?!
Tell me why unnecessary people get hired and they can’t do their own job correctly! That how poor your management is! People like that manager Sydette and Reina shouldn’t be working at autozone if they can properly do their job. But my question is that if upper management is going to do anything about it or are they just going to keep getting away with their laziness and unprofessional behavior.
This is why now I only go at night where Kamaile and Dj can do me right!
I think they are hiring the wrong people and they should fire the people that don’t belong there. I am being straight honest I told both of them they should quit. I gave them some jobs that I can help them get into already. They need and deserve better!
The people in the day that work there should shape up before they might be losing their night crew!! And if the night people leave then good for them they deserve so much more.
How can I contact AutoZone Auto Parts customer service?
You can reach their customer service via email at customer.service@autozone.com or by phone at +1 808-485-0592.
Which auto brands are available at AutoZone Auto Parts in Honolulu?
They carry brands including Duralast, Edelbrock, Bosch, ACDelco, FRAM, Pennzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Is AutoZone Auto Parts in Honolulu open for shopping in-store?
Yes, the store offers in-store shopping and also supports curbside pickup for customer convenience.
What nearby places can help me when visiting AutoZone Auto Parts on Salt Lake Blvd?
Nearby places include Kmart for general shopping, American Savings Bank for financial services, and Western Union for money transfers, which might be convenient to visit during your trip.
Are there food and coffee options near AutoZone Auto Parts in Honolulu?
Yes, nearby options include Ono Loco Tacos for Mexican food, Starbucks for coffee, and McDonald's for fast food, great spots to grab a meal before or after visiting AutoZone.
Can I find other automotive parts stores close to AutoZone Auto Parts?
Yes, O'Reilly Auto Parts and Goodyear Auto Service are nearby automotive stores and service centers you can visit if needed.
Where can I shop for a variety of retail and grocery items near AutoZone Auto Parts?
Stadium Marketplace, a shopping center with grocery stores, and Ala Moana Shopping Center are located nearby for your retail and grocery needs.