Enterprise Rent-A-Car

4.4
178 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

2350 Kekuanaoa St, Hilo, HI
96720, United States
(844) 913-0733
https://www.enterprise.com/en/car-rental/locations/us/hi/hilo-international-airport-36e5.html
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About

Car Rental AgencyVan Rental
Renting a car at Hilo International Airport? Enterprise Rent-A-Car is Here For It. Whether it's a vacation, a business trip or an unexpected change in plans, we have the right rental car for you. Choose from our wide selection of vehicles, including compact cars, passenger vans, family SUVs & more. Enjoy easy, stress-free rentals and friendly service from a team that’s always ready to go the extra mile. Reserve your rental car at Hilo International Airport today.

Location

Enterprise Rent-A-Car
2350 Kekuanaoa St, Hilo, HI
96720, United States

Hours

Reviews

4.4
178 reviews
5 stars
126
4 stars
28
3 stars
4
2 stars
5
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their attentiveness and willingness to assist with issues.

Vehicle Condition

Several reviews noted that the vehicles were often dirty or in need of maintenance, with some customers receiving cars that smelled unpleasant.

Reservation Issues

There were complaints about reservation mishaps, including being offered different vehicles than reserved and unexpected charges.

Quick Process

Customers appreciated the fast and efficient check-in and drop-off processes, making the rental experience smooth.

Mixed Experiences

While many had positive experiences, some customers reported poor service or negative interactions with specific staff members.
  • KU
    Kathy Umi
    Oct 27, 2025
    5.0
    When you need to rent a car. Best deals
  • VV
    Valeria Visintin
    Oct 14, 2025
    1.0
    no alquilen aqui!! hice mi deposito de garantia con una tarjeta de debito y nunca me devolvieron mi dinero a pesar que la devolucion del auto fue correcta. Les envie email y nunca respondieron. 2 veces ya reclame a la empresa por mi dinero, y no me dan una solucion ni me devuelven el dinero. Pesimo sistema.
  • EE
    Ehedi13
    Sep 8, 2025
    4.0
    "We rented the cheapest option for one day, but it turned out to be the most expensive, oldest, and dirtiest car I've ever rented. Despite that, everything was fine.
  • AA
    A Aspi
    Aug 8, 2025
    5.0
    Alles bestens gelaufen ob bei Abholung oder Abgabe!
  • DF
    DcX F
    Jul 7, 2025
    5.0
    Un excellent service: gentillesse, plein de bons conseils de la part de la jeune femme qui était au comptoir. Elle nous a donné une carte et des indications sur l’île. Une très belle expérience.
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent from Enterprise Rent-A-Car at Hilo International Airport?

You can choose from a wide selection of vehicles including compact cars, passenger vans, family SUVs, and luxury cars at Enterprise Rent-A-Car at Hilo International Airport.

What are the operating hours of Enterprise Rent-A-Car at Hilo International Airport?

Enterprise Rent-A-Car is open daily from 6:30 AM to 10:00 PM at Hilo International Airport.