Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Hilo, HI? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Halekauila Street location today.
Location
Hours
Reviews
4.7
188 reviews
5 stars
154
4 stars
24
3 stars1
2 stars
4
1 star
5
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, helpful, and professional staff, highlighting their exceptional service and efficiency.
Vehicle Quality
Many reviews noted that the cars were clean, well-maintained, and offered a good selection, contributing to a positive rental experience.
Efficiency
The rental process was frequently described as quick and easy, with minimal wait times for both pickup and drop-off.
Pricing
Customers appreciated competitive pricing, often finding rates better than those at airport locations.
Mixed Experiences
While most feedback was positive, there were isolated incidents of dissatisfaction regarding vehicle inspections and customer interactions.
- FKFrancine Kaneta-SouzaNov 5, 20255.0Outstanding Customer Service!
- APAlesia PowerOct 14, 20252.0Car smelled of marijuana and had to trade in. Make sure they inspect the vehicle as thoroughly before driving off as they do when you return.
- TTTonyOct 11, 20255.0Friendly and knowledgeable staff , very efficient process.
- TDTim DevlinSep 25, 20255.0The off airport Enterprise in Hilo has some outstanding young people working there, and their customer service skills are excellent! I would never go anywhere but Enterprise. .
- STSasho TakaAug 23, 20255.0Enterprise gets a 5 star from me because they are awesome friendly people fast service .
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent from Enterprise Rent-A-Car in Hilo?
Enterprise Rent-A-Car in Hilo offers a wide range of vehicles including cars, vans, and luxury cars, with flexible rental options.
What are the operating hours for Enterprise Rent-A-Car on weekdays?
Enterprise Rent-A-Car is open Monday through Friday from 7:30 AM to 5:00 PM.
Is Enterprise Rent-A-Car open on weekends?
Yes, Enterprise Rent-A-Car is open on Saturdays from 9:00 AM to 12:00 PM but is closed on Sundays.
Where is the Enterprise Rent-A-Car location in Hilo?
The Enterprise Rent-A-Car location is at 10 Halekauila St, Hilo, HI 96720, United States.
What payment methods are accepted at Enterprise Rent-A-Car in Hilo?
They accept American Express, cash, check, Discover, MasterCard, and Visa.
Can I make a reservation online for a rental car at Enterprise Rent-A-Car in Hilo?
Yes, you can reserve your rental car online at the Enterprise Hilo Halekauila Street location through their website.
Do they offer any special discounts at Enterprise Rent-A-Car in Hilo?
Enterprise Rent-A-Car provides discounts for active military members.
What nearby automotive services can customers find around Enterprise Rent-A-Car in Hilo?
Nearby automotive services include Enterprise Truck Rental, Ace Auto Glass, Orchid Isle Auto Center, and Body Pros for repairs and maintenance.
Are there nearby places to get vehicle parts or accessories near Enterprise Rent-A-Car?
Yes, you can find automotive parts and accessories at Ace Auto Glass and Car Stereo Specialists near Enterprise Rent-A-Car.
Which nearby restaurants can I visit near Enterprise Rent-A-Car in Hilo?
Nearby, you can enjoy meals at Mexi-Cali Street Tacos, a food truck offering Mexican cuisine and smoothies.