Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Hilo #5204 in Hilo, HI is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Hilo, HI or call us at (808) 746-6245.
Details
- Curbside pickupAvailable
Location
Hours
Reviews
4.4
173 reviews
5 stars
127
4 stars
21
3 stars
10
2 stars1
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while many customers praised the friendly and helpful staff, some reported poor experiences with specific employees.
Product Availability
Customers frequently noted that the store had a good selection of parts in stock, often finding what they needed without having to special order.
Store Cleanliness
The store is generally described as clean and well-organized, contributing to a positive shopping experience.
Staff Knowledge
Many reviews highlighted the staff's knowledge and willingness to assist customers, providing helpful recommendations and advice.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about specific instances of poor service and unprofessional behavior.
- WTWalter Tumbaga2 days ago5.0Very helpful
- JJJayNov 8, 20255.0Tried to order identical product from AutoZone & O'Reilly's. AutoZone = Better Staff, No shipping fee O Reilly's = $60 shipping fee to ship an item to their store, 3x as long estimated delivery time
- JHJahala Victorino (Honesty)Oct 19, 20251.0Worst customer service!!!!
- NNNoahSep 28, 20255.0Car wash today!
- KBKeoni BermoyAug 9, 20251.0I suggest to bring in the broken part if you can to make sure you get the right parts. I got the wrong parts on 3 different jobs costing me money and time to have to go to Orielly’s to get the proper stuff. They also don’t offer much of a discount when enrolled in a commercial account.
Frequently Asked Questions About AutoZone Auto Parts
What are the regular operating hours of AutoZone Auto Parts in Hilo?
AutoZone Auto Parts in Hilo is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 7:30 AM to 9:00 PM.
Does AutoZone Hilo offer in-store pickup and delivery options?
Yes, AutoZone Hilo offers in-store pickup, curbside pickup, and same-day delivery services.
What types of products can I find at AutoZone Auto Parts in Hilo?
You can find auto parts including brake pads, car batteries, car accessories, aftermarket automobile parts, and tools for rental.
Where is AutoZone Auto Parts located in Hilo?
AutoZone Auto Parts is located at 25 E. Puainako St., Hilo, HI 96720, USA.
Which automotive brands does AutoZone in Hilo carry?
AutoZone carries brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts in Hilo?
You can contact AutoZone Hilo by phone at (808) 746-6245 or email at customer.service@autozone.com.
Are there any nearby places to eat around AutoZone Hilo?
Yes, nearby you can find Ricostacos808, a Mexican restaurant, Quiznos for fast food, Jack in the Box as a fast-food Mexican and burger restaurant, White Guava Cafe, and Sum Leung Chinese Kitchen for a variety of dining options.
Can I visit other automotive service shops near AutoZone Hilo?
Yes, Firestone Complete Auto Care and Cal's Union Services are nearby automotive repair shops you can visit for car services.
Are there convenience stores and gas stations near AutoZone in Hilo?
Nearby convenience stores include Minit Stop and Kai Store. Gas stations nearby are Ohana Fuels Hilo Puainako, 76, and Puainako 76, providing options to fuel your vehicle conveniently.
What are some nearby shopping and financial services near AutoZone in Hilo?
Nearby you can shop at KTA Super Stores and Rent-A-Center. For banking needs, the Bank of Hawaii and First Hawaiian Bank ATM are also located close to AutoZone.