Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Hilo #5204 in Hilo, HI is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Hilo, HI or call us at (808) 746-6245.
Details
- Curbside pickupAvailable
Location
Hours
Reviews
4.4
173 reviews
5 stars
128
4 stars
21
3 stars
10
2 stars1
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, knowledgeable, and helpful, with many specific mentions of employees going above and beyond to assist.
Store Cleanliness
The store was frequently described as clean, well-organized, and stocked with a wide variety of parts and accessories.
Mixed Experiences
While many reviews highlighted excellent service, there were also reports of poor customer service experiences, particularly regarding staff responsiveness and knowledge.
Product Availability
Customers appreciated that the store usually had the parts they needed in stock, often without the need for special orders.
- MSMike SalentineDec 9, 20255.0I always have a good experience at AutoZone Auto Parts in Hilo. The staff are always knowledgeable and friendly, helping me find exactly what I need for my car. They answer all my questions (regardless of how stupid) and even gave me helpful tips for installation. The store was clean, well-organized, and fully stocked with a wide variety of parts and accessories. I really appreciate how quick and efficient the service was. I’ll definitely be coming back and highly recommend this location to anyone needing auto parts in Hilo!
- WTWalter TumbagaNov 21, 20255.0Very helpful
- JJJayNov 8, 20255.0Tried to order identical product from AutoZone & O'Reilly's. AutoZone = Better Staff, No shipping fee O Reilly's = $60 shipping fee to ship an item to their store, 3x as long estimated delivery time
- JHJahala Victorino (Honesty)Oct 19, 20251.0Worst customer service!!!!
- NNNoahSep 28, 20255.0Car wash today!
Frequently Asked Questions About AutoZone Auto Parts
What are the regular operating hours of AutoZone Auto Parts in Hilo?
AutoZone Auto Parts in Hilo is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 7:30 AM to 9:00 PM.
Does AutoZone Hilo offer in-store pickup and delivery options?
Yes, AutoZone Hilo offers in-store pickup, curbside pickup, and same-day delivery services.
What types of products can I find at AutoZone Auto Parts in Hilo?
You can find auto parts including brake pads, car batteries, car accessories, aftermarket automobile parts, and tools for rental.
Where is AutoZone Auto Parts located in Hilo?
AutoZone Auto Parts is located at 25 E. Puainako St., Hilo, HI 96720, USA.
Which automotive brands does AutoZone in Hilo carry?
AutoZone carries brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts in Hilo?
You can contact AutoZone Hilo by phone at (808) 746-6245 or email at customer.service@autozone.com.
Are there any nearby places to eat around AutoZone Hilo?
Yes, nearby you can find Ricostacos808, a Mexican restaurant, Quiznos for fast food, Jack in the Box as a fast-food Mexican and burger restaurant, White Guava Cafe, and Sum Leung Chinese Kitchen for a variety of dining options.
Can I visit other automotive service shops near AutoZone Hilo?
Yes, Firestone Complete Auto Care and Cal's Union Services are nearby automotive repair shops you can visit for car services.
Are there convenience stores and gas stations near AutoZone in Hilo?
Nearby convenience stores include Minit Stop and Kai Store. Gas stations nearby are Ohana Fuels Hilo Puainako, 76, and Puainako 76, providing options to fuel your vehicle conveniently.
What are some nearby shopping and financial services near AutoZone in Hilo?
Nearby you can shop at KTA Super Stores and Rent-A-Center. For banking needs, the Bank of Hawaii and First Hawaiian Bank ATM are also located close to AutoZone.