Business Details
About
Car Rental Agency
Save time, get great deals and discounts when you book your next rental car with Alamo at Hilo Airport. When you book through Alamo, activate Accelerated Check-in and get to the fun fast! Cheap car rental rates in HI and abroad at over 1,000+ airport locations.
Location
Hours
Reviews
4.4
291 reviews
5 stars
214
4 stars
32
3 stars
15
2 stars
11
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and accommodating staff, highlighting quick service and helpfulness.
Vehicle Condition
Feedback was mixed regarding vehicle cleanliness and maintenance, with some cars reported as dirty or having mechanical issues.
Rental Process
The check-in and check-out processes were generally described as fast and efficient, although some customers experienced issues with vehicle availability.
Pricing Issues
Several reviews mentioned unexpected charges or dissatisfaction with pricing, particularly regarding drop-off fees and additional driver costs.
Overall Experience
Overall, many customers expressed satisfaction with their rental experience, noting they would choose Alamo again despite some isolated issues.
- DDDelphine DHOMPSNov 16, 20255.0Personnel très accueillant, aimable et professionnel. Peu d'attente.
- THTiffany HeuNov 1, 20252.0Got a Chevy Malibu initially. The windshield wiper blades were old and kept leaving streak marks on the windshield. The defroster didn’t work. Also whenever we turned on the defroster, the horn would beep. Were having so many issues after 48 hrs using the vehicle so we returned to the airport and, luckily they switched out our car to a Nissan Sentra which worked a lot better.
- CSCourtney SchinnerOct 27, 20255.0Quick check out upon landing. The clerk listened to my needs and was accommodating.
- MSMichele SchnabelOct 26, 20255.0Our experience was very good! We went over our questions about where we are not allowed to take the car. Man gave us a map. My only negative comment is that the man told us the car was by the back fence but didn’t really directly show us where the car was. It was brutally hot and we were just wandering around with our luggage. My husband went all the way back and man apologized and showed us to our car. The rest of our trip went well! It was a quite new car that was very clean. We left it in the same condition. The process went smoothly with the return. I like Alamo, after renting 3x from them on this Hawaiian trip throughout the Big I and Oahu.
- PSPamela Flinn SchanuelOct 6, 20255.0We wanted a red Jeep...but the white one was awesome anyhow!
Frequently Asked Questions About Alamo Rent A Car
What services does Alamo Rent A Car at Hilo Airport offer?
Alamo Rent A Car offers car rental services including economy car rentals, vacation car rentals, and airport pick up services at Hilo Airport.
Where is Alamo Rent A Car located in Hilo?
Alamo Rent A Car is located at 2350 Kekuanaoa St, Hilo, HI 96720, United States.
What are the operating hours of Alamo Rent A Car at Hilo Airport?
Alamo Rent A Car is open daily from 6:30 AM to 10:00 PM.
What languages are supported at Alamo Rent A Car in Hilo?
English is the supported language at Alamo Rent A Car in Hilo.
How can I make a reservation with Alamo Rent A Car at Hilo Airport?
You can make a reservation through their website at https://www.alamo.com/en/car-rental-locations/us/hi/hilo-international-airport-36l5.html.
What payment options are accepted at Alamo Rent A Car?
Alamo Rent A Car accepts cash, check, Discover, Mastercard, and Visa payments.
Does Alamo Rent A Car offer discounts?
Yes, Alamo Rent A Car offers discounts including last-minute specials and discounts for active military members.
Is Alamo Rent A Car at Hilo Airport owned by women?
Yes, Alamo Rent A Car is a woman-owned business at this location.
What nearby car rental agencies can customers compare with Alamo at Hilo Airport?
Nearby car rental agencies include Avis, Budget Car Rental, Payless Car Rental, Enterprise Rent-A-Car, National Car Rental, Thrifty Car Rental, and Dollar Car Rental.
What attractions can I visit near Alamo Rent A Car at Hilo Airport?
You can visit Bird Park and Hawai'i Volcanoes National Park near Alamo Rent A Car for scenic outdoor experiences.
Are there dining options near Alamo Rent A Car at Hilo Airport?
Yes, nearby dining options include Laniakea Cafe and Uncle Miles Kitchen where you can enjoy coffee, sandwiches, and Chinese or pizza cuisine.