SIXT Rent a Car Hickam on Military Base

Reviews

• GB

  GLENN BAMBA

  Oct 25, 2025
  5.0
  The Sixt Hickam AFB location. What can I say that hasn't been said before by others and myself? This is the second review for a singular location, which I typically do not do, I believe one is plenty, but this particular event needs to be shared. This location, which is the home base to Dion and his team, has always had a reputation of efficient and award winning customer service, but, as I have learned, Dion has the gift of solutioning as well. During this time of federal shutdown, I have been performing necessary shutdown procedures and found myself needing rectification of an issue that could not be solved by itself. I did try the really efficient and knowledgeable online and "phone-in" customer service but all answers pointed to getting in touch with the branch directly. As I parked the vehicle and started gathering the facts of my situation thro0ugh my head, Mr. Dion walked up to the vehicle and asked if I needed assistance. Not only did Dion know what cars were part of his fleet (as a great manager should) he had an idea that I needed assistance. Fast forward through the process, Dion was conscientious of what my needs were, how Sixt and I could benefit from our agreement, and found a solution that worked. Thank you, Dion. I wish I was able to make my employees feel as comforted in this trying time as you did for me during this issue that I was having during my business trip in Hawaii. I really hope your company realizes that you and your time are a dynamic force that serves the world's greatest customers. Very Respectfully, Glenn Bamba, MBA CEM CFM PMP USAF RET / USMC VET
• JT

  Jimmy Todd

  Oct 22, 2025
  5.0
  Excellent rental experience and value on our Hawaii rental.
• MR

  Mr R3id

  Oct 14, 2025
  5.0
  Dion was an absolute legend. He is by far the most professional car rental representative I’ve ever worked with. The prices were excellent, the car was spotless and looked brand new, and the customer service was outstanding. The whole experience was amazing. If you visit this location, ask for Dion—he’ll take great care of you.
• JW

  jayson wells

  Oct 11, 2025
  5.0
  Look, temper your expectations because Dion is a one man show but he will take care of you. Plan ahead, book online, and pay attention to the time of year on pricing. Mahalo
• SS

  Samantha Smith

  Oct 4, 2025
  5.0
  Thank you to Dion for the excellent customer service. I left some items in the car after returning it, and Dion called to let me know. I went back to retrieve the items, and Dion drove me home, because I wouldn’t have been able to walk home carrying everything. I truly appreciate his kindness. Highly recommend this Sixt location.

Frequently Asked Questions About SIXT Rent a Car Hickam on Military Base