Enterprise Car & Van Hire - Crawley

Reviews

• LF

  Lotty Foster

  2 days ago
  5.0
  Ive had to use Enterprise twice in the last few months while my car has been repaired, Martha, Luke, James, Liam, ben and the drivers who I spoke to were fab on both visits. Easy to get hold of when needed, excellent communication, always polite and helpful. If I ever need a hire car I will be sure to contact enterprise in Crawley. Fab Team. Both occasions the cars given were spotless and great cars to drive.
• TV

  Thomas Varghese

  Jun 16, 2026
  5.0
  I would like to thank Enissa and the team at Enterprise Car & Van Rental in Crawley for their excellent service. I rented a van for one day, and the whole process was smooth, professional, and hassle-free. Enissa was friendly, helpful, and made everything easy from collection to return. The van was clean, well maintained, and the rental price was very affordable. I highly recommend Enterprise Crawley to anyone looking for reliable vehicle rental and great customer service. Thank you again, Enissa, for the excellent experience.
• SS

  Simone Spark

  Jun 15, 2026
  5.0
  Crawley’s Enterprise rental team are very friendly and helpful and the car was very clean and great to drive.
• CE

  Connor Edney

  Jun 5, 2026
  1.0
  Not a good experience with Enterprise Crawley. I returned the vehicle believing it was in the same condition as when I received it, with no damage that I was aware of. A couple of days later, I received a call informing me that there was a gouge in one of the tyres. As I was unaware of any such damage, I politely requested photographic evidence of the alleged gouge, along with any photographs or inspection records showing the condition of the tyre before the vehicle was handed over to me. I waited for this information to be provided, but never received a response. The only correspondence I have had since then was notification that the charge had been taken from my account. I made it clear that I was not prepared to accept liability or settle any claim until I had been shown evidence that I was responsible for the damage. What has disappointed me most is not the allegation itself, but the lack of transparency and communication. It is disappointing that a company of this size would take payment without first providing the evidence requested by the customer. Based on my experience, I would advise others to carefully look through the companies reviews before hiring a car from them as I didn’t before and can now see many people with similar issues.
• NK

  nabeela khan

  Jun 4, 2026
  1.0
  Very poor experience with them. I booked the car via Booking.com on 1st April for a week starting from 23rd of May 2026 up until 30th of May for a total of 386.60 for the whole week. After the car rental was completed, I noticed additional £195 charged to my card by Enterprise. On inquiry, they advised that we had it booked for 4 days only and another 2 days will be additional to the 4 days which is absolutely incorrect and to which they had to evidence of us amending the booking at any point at all. Never using Enterprise again.

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