Startin BYD Redditch is your official BYD retailer in the West Midlands, offering the full range of BYD electric vehicles alongside expert advice, test drives and dedicated customer care. As part of the long-established Startin Group, we combine over 180 years of automotive experience with the latest in EV innovation from BYD — one of the world’s leading electric vehicle manufacturers.
Whether you’re exploring your first electric car or upgrading to the latest BYD technology, our team is here to help you understand charging, running costs, ownership and daily practicality. We also provide flexible finance options, quality used vehicles, and full aftersales support including servicing, MOTs and repairs carried out by trained BYD technicians
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.