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Chris Hibbert
Jun 2, 2026
I recently visited Enterprise on 30th May and wanted to recognize the outstanding customer service I received from Arun and Matt.
From the moment I arrived, Arun was welcoming, professional, and extremely helpful. He took the time to explain every stage of the process clearly, making sure I understood everything before moving forward. His knowledge, patience, and attention to detail made the experience smooth and stress-free.
Later, Matt assisted me with two issues I was having with the vehicle—the speed limiter being set to 40 mph and a gap in the driver's seat. He quickly identified the problems, explained everything clearly, and ensured both issues were resolved professionally.
Both Arun and Matt are a credit to Enterprise. Their customer service, professionalism, and willingness to help were exceptional. Nothing was too much trouble, and they genuinely made me feel valued as a customer.
Enterprise is fortunate to have team members of this calibre representing the company. Their dedication and positive attitude turned what could have been a routine visit into an excellent customer experience.
Thank you, Arun and Matt, for doing such a fantastic job. Highly recommended!