Enterprise Car & Van Hire - Sheffield East

Reviews

• NB

  Nabil Bensalah

  6 days ago
  5.0
  Amazing service and staff. The car was perfect and customer service was excellent too. Many thanks to you all
• BD

  Barry Donnelly

  Aug 8, 2026
  5.0
  As always service at enterprise 10/10
• WH

  Whiston Plumbing & Heating

  Jul 19, 2026
  5.0
  We attended to collect a vehicle and on arrival the vehicle wasn’t available due to returning late. Aaron Davy was very professional and helpful and found us a better vehicle at the same price. He’s a credit to enterprise and his customer service was second to none, and he saved our holiday. Would recommend them anytime.
• ER

  Eleanor Rands

  Jun 30, 2026
  1.0
  Terrible! I cannot believe how much this company messed me about! I had a van booked around 2 weeks in advance. I phoned on the morning to check that they would give me the correct vehicle as the measurements matter. I was told that the van that was allocated to me had been in an accident but that they were organising a replacement and would call to confirm that was all sorted.This was at 9am and my booking was for 3:30pm. I waited and heard nothing, it got to midday so I called back, I was told just to wait and that that they were sorting it. I waited, it got to after 2pm still nothing so I called back, they said it had been passed to regional who could get the van that was available in Nottingham sent up and just wait to hear back. It got to nearly 3pm and I didn't know if the person collecting the van should go over or not. I called and called and got no answer, it is now 3:30pm and everyone is asking me whats happening (6 people waiting to do this removal, one of whom had booked time off work). As I got no answer I called a different branch to see if they could find out what was going on and they said that they could see on the computer system that no vehicle had been allocated. It was now after the time we were supposed to collect it. I eventually managed to get through and they said that they would give me a discount and sort out a van for the next few days and someone would call to organise it. I asked if it could be someone who can actually ensure the van is going to be there, they said yes. It's nearly a week later and nobody has bothered to call me back at all. I tried the branch again and didn't get and answer, when I called their main number they said they couldn't sort it they could only raise a complaint. I have at this point, requested a refund. This has been such a headache and taken so much time as well as all the stress it's caused. If you need any kind of reliability do not book with Enterprise!
• WW

  Wendi

  Jun 29, 2026
  5.0
  Cannot praise these guys enough, newcastle and sheffield, Attercliffe, Queens Road and Byker. All staff ive dealt with had such professional, helpful and friendly qualities. Thanks guys, at a really tough time you made our transition from Sheffield to newcastle sooo much less stressful

Frequently Asked Questions About Enterprise Car & Van Hire - Sheffield East