Enterprise Car & Van Hire - Wednesbury

Reviews

• SJ

  Simon Jelley

  5 days ago
  5.0
  Definitely recommend. Fast and problem free service. Modification to order dealt with quickly and efficiently. Could t fault in anyway. Would be my go to for van hire
• MS

  Mimi Smith

  Jun 18, 2026
  3.0
  At first the communication was great, when it came to dropping off my rental they did phone to say there would be some delays but did end up getting the car to me as swiftly as possible. When I went into the car I noticed it smelled like smoke/cigarettes. I immediately called the branch, but could not get through, I called multiple times and just could not get through at all. I was a bit disappointed about the smell because I am not a smoker and I have 2 young children, my daughter actually commented on the smell when she got into the car. A couple days later I tried to call the branch again to arrange a pick up and ask them a question, but I still could not get through to them. The day the rental was supposed to be brought back, the branch called me to see what time I would be dropping the car back. I gave them a rough estimate and when that time came they were ringing me again, which was funny because over the course of 5 days I could not get through to them at all but because they wanted the car back they were ringing off my phone, despite the car not being due back till 6pm that day. They offered to have someone come and pick the car up, which was helpful and worked out better for me anyway. If they had answered the phone when I was calling they actually would of got the car back a day earlier then scheduled. The staff were friendly and helpful, the main downfall was not being able to get through on the phones to them and the smoke smell in the car.
• LP

  Lee Price

  Jun 17, 2026
  5.0
  Excellent service and the young lady I dealt with Kez was superb at her job. Retail companies need more like her.
• MC

  Mark Coombes

  Jun 12, 2026
  1.0
  Be careful when booking on line as they take your booking then they call you 2 hours before collection of vehicle to say they have no vehicle for you. I will never book a vehicle from these people again.
• RU

  Rahim U

  May 29, 2026
  5.0
  I used my local branch in Wednesbury recently on the 27th May. The gentleman who finalised my check out was spot on! As I had prepaid online, I was literally out the door with the keys within 10 mins. Returned the vehicle the next day and was again seen by same member of staff made the return process even simpler. Didn’t catch his name, but thank you!

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