Enterprise Car & Van Hire - Pocklington

Reviews

• LO

  Lindsay Oldfield

  3 days ago
  5.0
  Professional, reliable company.
• BM

  Ben Minns

  Jun 19, 2026
  5.0
  Fantastic experience. Very friendly and accommodating staff alongside a good selection of cars for reasonable prices. Would recommend to anyone.
• HS

  Hazel Stott

  May 28, 2026
  5.0
  Knowledgeable staff, very easy process in booking, collection and drop off. Competitive rates.
• MN

  Mahadeven Nair

  May 20, 2026
  1.0
  Very disappointed with my recent experiences renting from this company. I have been waiting almost 2 months for a refund and still have not received any proper response or resolution from customer service. For one rental, I was charged twice for the rental fee. I had already paid upfront, but additional rental charges were later deducted again from my deposit. Despite contacting the company multiple times, I still have not received a clear explanation or refund. In another rental, I returned the upgraded vehicle one day early after being informed by staff that I would receive a partial refund for both the upgrade and the original booking payment. I only received part of the promised refund, and the remaining amount has still not been returned. The most frustrating part is the lack of communication and support. As someone who rents cars frequently, I expected much better customer service and transparency regarding payments and deposits. I hope the company improves the way they handle customer refunds and billing issues in the future.
• DR

  david russell

  May 19, 2026
  5.0
  Very smooth operation with excellent staff at Pocklington plus a good car at a fair price