Enterprise Car Hire - Bristol Airport

Reviews

• XP

  Xav Phillips

  2 days ago
  5.0
  The customer service is excellent and the process was simple and quick. The two that assisted me (Mu-an and Eiman) were very friendly and helpful. Cheers guys!
• LM

  Laurentiu Mart

  3 days ago
  5.0
  Very happy with the service that you guys offered, Holly ( hope I remember well your name) was very kind, very polite and make me feel very well taking care of. The car was absolutely fine no issues with it also was very new. Definitely recommend to anyone that likes to receive a good quality cars, good service. Good luck in your career guys!
• FV

  FeDe “Hakuna mátata” H V

  Jun 17, 2026
  1.0
  Nos atendió una chica rubia que hablaba español y fue de muy buen royo ganándose nuestra confianza para posteriormente jugárnosla. La experiencia inicial con la empresa fue buena, pero a la hora de volver el coche en PERFECTO estado se inventaron una marca en el cristal que ya estaba y que nosotros no hicimos. Enseñamos la prueba del vídeo inicial que habíamos hecho antes de alquilar el coche y le dió exactamente igual, ponen buenos precios para después ganar dinero quedándose la fianza de los clientes. Alegó que tendría que pasar informe a la empresa y ya nos dirían algo y aquí seguimos de alegaciones y quejas sin recuperar el dinero.
• AG

  A Gill

  Jun 7, 2026
  5.0
  Myself and others had a delayed late flight into Bristol. The staff stayed after midnight, very grateful to you all.
• HL

  Holly Latham

  May 31, 2026
  1.0
  Beware of one way limitations only occasionally enforced. Having previously rented from Bristol airport on a one way to Newquay airport, we booked this time to arrive at the desk and be told it’s not possible without a flight number from Newquay and a credit card. They could even see on their computer that we have done this hire previously with Enterprise with no flight number and on a debit card. Apparently this rule is somewhere in the small print, I have suggested that perhaps they need to make it clearer as this was not clearly shown when the hire was booked. The guy behind the counter was very unhelpful, leaving us stranded with a large amount of luggage and no way home. No suggestions of how we could change the booking/ drop off location or return date to make the hire possible. Thankfully Europcar offered us a hire to Cornwall, with a car ready almost immediately.

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