Alamo Car Hire - Bristol Airport

Reviews

• SK

  Sumeet Kapoor

  Jun 17, 2026
  1.0
  I am extremely disappointed with my experience regarding the return of my security deposit. I was charged £200 as a deposit, with the assurance that it would be refunded shortly after the vehicle was returned. It has now been over 17 days, and I have yet to receive the funds. When I contacted the customer helpline to inquire about the delay, I was informed that the money was merely "blocked" and not actually deducted from my account. This is factually incorrect, as my bank statement clearly shows the transaction was processed and deducted. Being told incorrect information while my money remains missing is incredibly frustrating and has caused me significant concern. I am now very worried that this deposit will not be returned at all. I would urge anyone renting from this agency to be extremely cautious, as their post-rental support and financial transparency are severely lacking. I am still waiting for a resolution and my £200 to be returned immediately.
• DL

  Donna Lam

  Jun 3, 2026
  5.0
  Great service at the desk (don't have the name) as we were very late to pick up on 29 May due to a flight delay, and great service at car drop off (Eiman). Easy, smooth and friendly experience overall
• ID

  Ilona Dumbliauskė

  May 27, 2026
  1.0
  Prieš metus teko nuomuotis iš Alamo autobusiuką. Esam labai nusivylę. Pateikė blogai paruoštą. Auto, užsiblokavo vidury kelionės. Pakaitinio auto nedavė.Buvo sugadintos atostogos. Dar ne gana to, dar atskaitė pinigus už sugadintą padangą. Metai laiko bandžiau susigrąžinti žąlą. Jokių pastangų ir atsakymo iš šios bendrovės. Paskutinis žingsnis paduoti į teismą.
• MS

  Marce Sarabia

  May 21, 2026
  1.0
  muy mala experiencia, nos reclaman un arañazo que no fue dado en ningún momento y aun estando a todo riesgo. Y al regreso del viaje aparecen cargos en las tarjetas sin justificación ni aviso que ascienden a unos 1300€,no contestan ni al teléfono que tienen ni a los correos.No ALQUILEN EN ESTA EMPRESA
• RN

  Rafael Mateo Neira

  May 21, 2026
  2.0
  Picking the car was easy. Not much line. The car was not as clean inside and it had rained so the car was also not clean outside. The whole pressure to upgrade your insurance is annoying. They really put an effort on the storytelling to paint you a dramatic scenario where a truck splashes pebbles on the windshield. How is this the renter responsibility?

Frequently Asked Questions About Alamo Car Hire - Bristol Airport