Enterprise Car & Van Hire - Newcastle Train Station

Reviews

• AW

  Annie Bingham ward

  2 days ago
  3.0
  There has to be an alternative! Rented three cars in the month of July 2026. First one was ok. The next one was horrible, the car was a piece of crap. Drove that clunker across the country from NY to Colorado. Elijah was great. Denver airport , gave me a good discount and seemed really helpful. Then the third car was ok. I had to buy a charger to charge my phone bc the car had no adapter. Returned it a day early… no credit. She’s said she’d refund me for the adapter after giving her the receipt, she didn’t. The receipts were impossible to understand. I still haven’t received me deposit refunds. Don’t do it if you can help it. Elijah seems to be the only one at the airport drop off that knows what’s going on. Thousands later I’m not happy with them !
• EL

  Eric Chih-Chao Liang

  5 days ago
  5.0
  Friendly and efficient staff. Excellent location. Clear and reasonable explanation of the damage surcharge policy before we drove off.
• FA

  Fatemah Alothman

  Aug 12, 2026
  1.0
  The rudest, the worst ever, in my life i never encountered such behavior. All the staff was shockingly not helpful, But the indian guy in the middle, he was from hell, clicking two clicks on the keyboard telling me no we don't have any availability, i checked for the whole week! Ok can you check anywhere else? No, while sipping a starbucks can! Unbelievably rude and impolite.
• JG

  Joey Grob

  Aug 9, 2026
  5.0
  Great experience Renting from here, quick in and out. The cars are in great condition and the staff were amazing.
• RL

  Richard Lin

  Jul 25, 2026
  5.0
  Easy pickup/drop off, extremely helpful staff. If you are a tourist looking to rent a car to see northern England, this is a great place to rent. Would definitely come back here for a round 2 if I were to visit around this area again. Shoutout to the drop-off staff, sorry I forgot your names!