SIXT Car Hire - Manchester Piccadilly

Reviews

• KC

  Karen Cohn

  4 days ago
  5.0
  Mike was the most helpful customer service I've ever had. He made my boyfriend and I feel comfortable with our options and choices, I didn't feel pressured to choose anything but felt like I was covered. Mike was quick, explained everything well and was warm and friendly and welcoming. I've worked in customer service for 25 years and would classify his support as top notch; very much appreciated. Beautiful, comfy, and clean car and easy instructions. Parking super close to our hotel in Gay Village, the Leven Manchester. Also highly recommend.
• CS

  Camila Sukarie

  6 days ago
  5.0
  Amazing experience. From the moment that I entered the branch, I had a lovely and great experience. Got an upgrade on the car I booked, and I absolutely love driving the Mini Cooper. It made my friends ' and my experience even better. Definitely will recommend the branch to family, friends and others.
• JR

  Jane Rutherford

  May 29, 2026
  5.0
  fabulous service. I was give an electric car which was a dream. the staff were so friendly and helpful. the whole experience was v positive.
• SG

  Salwa Gheith

  May 29, 2026
  5.0
  Brilliant. Booked online and picked up in under a couple of hours. Danny was busy but made sure we didn't wait too long. Returned no problem. Would highly recommend.
• KR

  Kevin Rowe

  May 19, 2026
  2.0
  I’ve generally found Sixt professional to deal with, which made this experience disappointing more from a transparency perspective than a cost one. I booked a vehicle through the app for 6 days, selected unlimited mileage and also paid for the top-tier insurance package. At no stage during the booking flow was I asked whether I intended to drive to France, despite France appearing within the “Zone A” countries referenced in the insurance/T&Cs. Only when arriving to collect the vehicle was I informed there would be an additional £50 per day charge for taking the car to France. I completely understand that cross-border policies and charges may apply, but this feels like something that should be surfaced clearly during the app booking process rather than at the rental desk. My concern is less about my own situation and more about the position this potentially places other customers in. Families arriving at the counter with children, luggage, ferries or hotels booked, and limited alternatives available are naturally going to feel under pressure to accept unexpected additional charges at that point in the journey. That’s why the process feels unnecessarily opaque. A simple upfront question during booking asking whether the vehicle will be taken outside the UK - together with a clear explanation of any additional charges - would feel far more transparent and customer-first. In my case, I cancelled the booking and used my own car instead, purely on principle. Hopefully this is something Sixt reviews and improves.

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