SIXT Car Hire - London Hammersmith

Reviews

• JB

  James Bester

  4 days ago
  5.0
  Superb customer service and brilliant location in West Central London.
• AF

  Alessandro Ferrante

  6 days ago
  5.0
  Servizio impeccabile. Il ragazzo che ci ha servito al banco è stato gentilissimo e ci ha dato tutte le indicazioni che ci servivano. L'auto era in perfette condizioni. Abbiamo riconsegnato l'auto in anticipo rispetto all'orario prestabilito ma il ragazzo al parcheggio per la riconsegna era già disponibile ed è stato molto gentile.
• DH

  Daly Han

  Aug 3, 2026
  5.0
  Exceptional service from Sixt — my absolute hero saved the day! ​I had a fantastic experience renting a car with Sixt. Staying at the Novotel London West made the collection and drop-off process remarkably convenient and seamless. The vehicle was also in immaculate condition. ​What impressed me most, however, was the outstanding honesty and helpfulness of the staff. Upon returning the car, I mistakenly left my company phone inside. Realising my mistake before business hours, I left a note on the car and headed back down. To my relief, the male staff member checking the vehicles spotted my note and immediately returned the phone to me. ​Losing a company phone would have caused enormous trouble for me, so his quick thinking and kindness literally saved the day. I was so overwhelmed with gratitude that I sadly forgot to ask for his name, but he was a absolute hero to me! ​Thank you so much for going above and beyond. I cannot recommend Sixt highly enough!
• A

  أبو نواف

  Jul 31, 2026
  5.0
  I have been a loyal Sixt customer for more than 10 years. Throughout all my previous rentals, everything has always been well organized, and my vehicle has consistently been ready for pickup. However, during my most recent visit to this particular branch, the vehicle was not ready at the scheduled pickup time, which is not the level of service I have come to expect from Sixt. Despite this, I would like to express my sincere appreciation to Mr. Ismail for his outstanding professionalism. He handled the situation exceptionally well, made every effort to find a suitable solution, and ensured that the issue was resolved in the best possible way. His dedication, professionalism, and excellent customer service turned a disappointing experience into a positive one. Mr. Ismail truly deserves recognition and appreciation for his exceptional service. Thank you, Ismail, and thank you, Sixt, for having employees of such high caliber. Thanks Mr.Ismail 🌺🙏
• MG

  Manuel Giudice

  Jul 26, 2026
  1.0
  I am reporting you to the Financial regulator/ Ombudsman for business misconduct For 4 weeks I've been explaining to customer service representatives (Adisri R. and others) that I incurred a fine 'because' I followed Sixt instructions, and returned the vechicle to the allocated Sixt bay. I was charged an admin fee by Sixt and another one by the Council, which is about to be increased. Gross business misconduct. The in-person representative, helpful and understanding, kindly highlighted that a similar problem has recently applied to 50 other customers which is making me think this process is intentionally being engineered by Sixt in the backend.