Green Motion Car and Van Rental Central London - Paddington

Reviews

• SR

  Seaford Road

  4 days ago
  1.0
  If I could give 0 stars, I definitely would. This was the worst car rental experience I’ve ever had. We were charged an extra £40 for additional mileage, and on top of that, they required a £2,500 deposit, which was not clearly mentioned during the booking process. They also don’t accept American Express, and our other card was declined because of the high deposit amount. As a result, we were forced to pay an extra £130 to reduce the excess to £400. What was supposed to cost £58 ended up costing us £175. To make matters worse, we completed the online check-in and uploaded all the required documents in advance, but when we arrived, they couldn’t find any of them. We then had to wait over an hour to complete the entire process again in person. The customer service was poor, the process was incredibly slow, and the unexpected charges made the whole experience extremely frustrating. I would strongly recommend avoiding this company.
• VU

  victoria urresti

  Jun 23, 2026
  5.0
  The attention today with Klaudia, Green Motion, Edgware Road, London, has been very good as she is efficient and kind when she assisted me. The car is good and in perfect condition. I am happy so far with having chosen this office.
• FF

  FLEZZY flezzy

  Jun 23, 2026
  1.0
  Sinceramente no recomiendo a nadie esta empresa, primero de todo ponen muchas pegas y cobran de más, además que cuando devolví el coche me dijeron que tenía ralladas en ambos lados del coche que es mentira, solamente lo hacen para quedarse con el dinero que tenías depositado, tengo fotos de todo y no quieren contestar, la peor empresa que puede haber de alquiler de choches, doy 1 estrella por qué no se puede bajar más.
• EL

  Edward Lawrence

  Jun 22, 2026
  5.0
  I rent regularly from the team here at GreenMotion in Paddington. Munna is my go-to person and is always a great help when i hire for both work and personal reasons. The company often gets a bad wrap with accusations people are being stung for damage charges, but this is not my experience. The team are decent - just take plenty of pictures and video the moment you hire. Sometimes things are missed on the report or something could have happened between hire - just take pics and you're fine!
• LB

  Leisha B

  Jun 15, 2026
  1.0
  Please don’t ignore all the bad reviews on here like I did - worst experience I’ve ever had with a car rental. The lady on the desk who served me upon collection was kind but I was charged £230 on drop off for a scratch on the alloy and a chip in the windshield that I took a picture of just after collecting the car. There was a time and location stamp on the picture and Abdul tried to insinuate that I had caused the damage somewhere between Paddington and Bayswater. Absolutely ridiculous. Please don’t be drawn in by the cheap prices - you’ll end up paying far more eventually!

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