The Spa at Beckenham offers a great way to keep fit and stay active with our two floor gym, e-Gym, choice of two pools and brand new Group Cycle studio.
Work out in our amazing fitness suite, learn a martial art, play badminton, or join a club. Keep children amused for hours in the soft play area. Enjoy a refreshing drink or light meal at the cafe. Choose from over 200 group exercise classes every week, including Aquafit, Spinning, Body Pump and a new cycle programme.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.