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Our company was established by Brian Kay and two of his then business partners. In 1989 the existing site was purchased and the facilities that exist today were purpose built.
The business opened with just 11 staff members, 3 of whom are still with the company today.
Today, our turnover exceeds £25,000,000 per annum and there are just 35 employees across all departments. The facilities we offer are continually improving and, as the longest established franchised dealer in the area, we are rightfully proud of our ability to satisfy the needs of our many loyal customers in an ever changing world.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.