LK
Lord clive Key
4 days ago
Very good service pleasant professional staff good value
AW
April Walker
Oct 5, 2026
The staff at this branch tried their best to source us a car when we walked up having broken down nearby. Unfortunately, as I didn’t have a credit card on my person they advised they were unable to rent us a premium vehicle or van and didn’t have stock of anything else suitable. They mentioned stock was an ongoing issue.
We nearly cancelled our holiday which would have cost us a lot of money, but I contacted my home Enterprise branch who made a policy exception to the credit card issue and got us on our way. However this did cost us a day of holiday and a lot of taxi money, so it would have been better if the Leeds branch could be trained on the same exceptions so that we didn’t have to faff around!
DR
David Ramsden
Sep 29, 2026
From picking up a VW Muti van at the Hunslet, Leeds depot, and dealing with Jack, everything could not have gone more smoothly. Plus the vehicle was in excellent condition and incredibly clean. Will definitely use Enterprise again. David R ,?Leeds
IS
Ibrahim Suleman
Sep 22, 2026
I booked a van with Enterprise Rent-A-Car and went to collect it from the Enterprise Hunslet branch. Unfortunately, the experience was extremely disappointing from the moment I arrived.
The woman who dealt with me was very rude, arrogant and unhelpful. Her attitude towards me was completely unacceptable and made the collection process unnecessarily unpleasant.
To make matters worse, I was given a van that was in very poor condition. I was told that there was no damage to the vehicle, despite the fact that almost every panel of the van appeared to have damage. I was very concerned that I was being asked to accept responsibility for damage that was already present.
After leaving the Enterprise premises, I immediately experienced further problems with the vehicle. The brake warning light came on, and I discovered that the brake pads were effectively finished. The tracking was also out, making the vehicle feel unsafe to drive.
I find it completely unacceptable that a vehicle in this condition was handed over to a customer, particularly when the condition of the vehicle was apparently not properly acknowledged during the collection.
Dealt with Leah at the Hunslet branch, she was brilliant, very knowledgeable, car was excellent, plug in hybrid which I'd not driven before and after a couple of teething problems Leah explained everything to me and everything else went very smoothly. 10 out of 10, 5 🌟