Enterprise Car & Van Hire - Maidstone Central

Reviews

• GH

  Glen Hulls

  Sep 29, 2026
  1.0
  Never hire a car from here, they are not roadworthy! Bold tires and the horn doesn't work. Avoid at all costs.
• SB

  sbrown900 Brown

  Sep 2, 2026
  5.0
  Exemplary service
• SM

  Saffron McMahon

  Jul 25, 2026
  1.0
  Rating: 1/5 ⭐ I booked and paid for a car in advance with the Maidstone Central branch. On the collection day the employee (Joshua) told me I needed a physical credit card to rent the car, which I don't have. This requirement wasn't mentioned in my confirmation email or on the website, despite booking weeks in advance. The employee just repeated the same response 'it's our policy, nothing we can do' and eventually hung up on me. I was then charged a £40 fee for a car I never received. Unreliable, unprofessional and unethical company. Avoid.
• MM

  Mcraeburns

  Jul 22, 2026
  5.0
  Great staff, really helpful Go see Michael. Really pleasant and great help
• LB

  Lateef Balogun

  Jul 3, 2026
  1.0
  Terrible experience. I paid for a Mercedes E-Class but was given a BMW 3 Series instead. These vehicles are not in the same pricing or premium category, despite what I was told. The E-Class is a larger, more luxurious executive vehicle, while the 3 Series is positioned in a lower segment and is priced accordingly. To make matters worse, the vehicle I received was not presented to an acceptable standard of hygiene, which was very disappointing for a premium rental. Overall, I feel I did not receive the vehicle I paid for, and the handling of my complaint has been equally poor. I would not recommend booking if you expect to receive the class of vehicle you have paid for or a vehicle prepared to an appropriate standard.

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