A1 Black and Round was formed in April 2012. We wanted to offer our customers access to more quality tyres, as well as a one stop auto shop for all of their motoring needs. Our servicing centre offers a comfortable reception area with complimentary tea and coffee where our friendly, knowledgable staff can help all customers. We offer competitive pricing and have built a reputation to give our customers a tyre bay they can trust.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.