Enterprise Car & Van Hire - Cheltenham Van Centre

Reviews

• SS

  Shaun

  3 days ago
  5.0
  I was served by a very professional employee at the Cheltenham van branch on Friday the 22nd of May.. Enterprise should look after staff like him, he made my experience positive. Thank you.
• CC

  Carlo Castagna

  May 18, 2026
  5.0
  Will was very helpful and explained everything perfectly.
• JM

  Joe Mulford

  May 15, 2026
  4.0
  Friendly staff, seamless hire experience for a van to help someone move. Only issue was a delay in getting the deposit back due to the rental contract not being closed, all resolved now though.
• BJ

  Ben Jackson

  May 5, 2026
  1.0
  Appalling. Absolutely appalling. I am now stuck on the helpline with someone who says he cannot access the complaints system, and has now put me on hold for about 10 minutes now. I complained about the woeful service at the Cheltenham branch some 5 weeks ago. Since then I have made 7 follow up calls and spent two hours + progressing my complaint, or rather not progressing it, what a disaster of a company. Where is my money ? Can I talk to someone who makes sense please and doesn’t just send me round and round in circles ?
• KW

  Kerry Waite

  Apr 23, 2026
  5.0
  Great service, polite and professional staff who were knowledgeable and keen to provide good customer service.