This profile is uncertified and using publicly sourced data
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Business Details
About
Rest StopTourist Attractions
Gloucester Services are a pair of motorway service areas serving the northbound and southbound carriageways of the M5 between junction 11A and junction 12, near Whaddon, Gloucestershire, England. It specialises in selling artisanal food, and does not offer outlets for popular chain food brands.
Location
Gloucester Services Southbound
M5 (between junc. 12 & 11a, Brookthorpe, Gloucester
GL4 0DN, United Kingdom
Hours
Monday6:30 AM - 10:00 PM
Tuesday6:30 AM - 10:00 PM
Wednesday6:30 AM - 10:00 PM
Thursday6:30 AM - 10:00 PM
Friday6:30 AM - 10:00 PM
Saturday6:30 AM - 10:00 PM
Sunday6:30 AM - 10:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.