GM
Guglielmo Mantero
1 day ago
Per una volta non mi sono sentito in ansia durante la gestione di una macchina a noleggio
Premetto ho prenotato direttamente con SIXT una macchina con assicurazione completa (no interni) quindi l’esperienza potrebbe essere stata anche legata a questa situazione
Macchina perfetta - pulita e mai un problema , gestione di ritiro e consegna senza neanche un minuto di attesa . Personale gentilissimo e competente
Perfetto
FR
Francisco Bermudez Ruiz
3 days ago
Despues de leer alguna reseña negativa, tenia mis dudas, pero nos decidimos por esta compañia y a sido todo un acierto, eso si todo gestinado desde la app de sixt (Con el seguro todo incluido) y online, cuando lleguemos ya teniamos el vehiculo preparado y mejor de lo esperado, Audi Q2 practicamente nuevo, en una revision rapida detectamos que tenia un golpe en la parte trasera y cuando fuimos a informarlos ya nos dijeron que entraramos en nuestra cuenta para ver un informe del estado del vehiculo y efectivamente estaba declarado ese daño y alguno mas que ni habiamos visto, antes de recogerlo ya te retienen el importe de la reserva mas 300 libras, la devolucion super rapida y pasados 5 dias nos cobraron el importe de la reserva y nada mas, asi que fenomenal
EG
Emily Gibson
Aug 12, 2026
If I could make this 0 stars I would. I am currently still waiting on a response from SIXT. I have sent now over 6 emails. I would not hire from this company if you want service. From replies, to apologies, to customer service.
I am still waiting on my deposit back it has been 6 weeks and now they have ignored me.
I am reaching out through google review to get a response.
Please can you contact me back and sort this situation out. Thank you kindly.
GS
Graham Sarjantson
Aug 10, 2026
We hired a Volkswagen golf from SIXT at Stansted Airport in July 2026. When we arrived, even though we'd done a quick check in, we still had to stand in a queue, which was very irritating. Then we spent ages being sold insurance to by a very insistent guy behind the desk and eventually managed to get the car. The car was a totally new car with 6 miles on it but it was not a Volkswagen golf as we had ordered. It was a Peugeot 2008, which is not nearly as good a car as the Golf. We did a quick check of the car, made sure there were no marks or dents or anything, but what we didn't notice was that there was apparently a tiny scratch on one of the mirrors, which looks like something which has either happened when it was transported over to their site or when some of the other guests have walked past it or something, but it was almost invisible, but quite long, it actually looks a bit like a typical plastic join on a mirror. We had the car for 4 days and returned it in pristine condition. Or so we thought, only to find that they sent us a confirmation that the car had been returned, and then 2 days later, they sent us a bill for £52 50, showing this tiny scratch. on the mirror, which I doubt they will ever repair. They just want to cash in on as much as they can. After insisting 3 times and threatening with all sorts of things, they sent me a final reminder. which I paid against all of my better judgment, I will never use SIXT again. They're absolutely terrible. Bad service, pretty awful cars and quite frankly, not worth the hassle.
After rental concluded this is what I got. We hope you had a great trip and thank you for returning your vehicle with us.
We're writing to let you know that during our check-in of your recent out-of-hours return, our team identified a slight change of condition to the vehicle. (A TOTAL LIE) We understand this can be a concern, so we wanted to reach out to you directly and put your mind at ease as quickly as possible.
The good news — The change of condition we found is to be expected and falls within our general wear and tear policy.
you will not be charged for the change in condition identified, and there is nothing further you need to do or worry about. Your rental is now fully closed, and your deposit is on its way back to you (if applicable). Its not about the money i dont like being accused of something that did not happen. The car was dropped back as it left the rental hub. I have responded and got another stupid email back, never again will i use Sixt. Ever.