SIXT Car Hire Brighton Train St

Reviews

• GC

  Guillaume Chevallier

  Aug 8, 2026
  5.0
  Tout s'est bien passé, le pré-enregistrement en ligne permet de gagner du temps et à l'accueil de l'agence la personne était très sympathique et nous a bien tout expliqué que ce soit au départ et au retour du véhicule. Au top ! Il se peut que l'agence ferme temporairement en journée car la personne est toute seule à travailler sur place et doit parfois aller s'occuper des véhicules sur le parking. Si c'est le cas ne pas hésiter à demander au personnel de la gare qui vous dira dans combien de temps la personne revient.
• TC

  Trevor Chitty

  Aug 4, 2026
  5.0
  It's a marvellous car hire place very professional and helpful staff, always willing to help
• AL

  Al “Al” Lowe

  Jun 30, 2026
  1.0
  Arrive at Brighton station 8am to pick up a booked car to drive to Birmingham, office is supposed to open at 8am. Office closed ! Called customer service, response from them was tried to call office no answer, no surprise there! She then tried to call manager who apparently she spoke to who will call me back, not heard back from them. Left stranded and 700 dollars deducted from account after checking in online to speed pick up process. Do not use this company.
• SO

  Shannon O'Reilly

  Jun 29, 2026
  1.0
  Booked a 8am car collection for a hospital appointment and now nearly 9am with no one turned up. Onhold to ‘Helpline’ for 15mins plus, they have no clue where staff are and don’t even know where to call to find out who’s on shift to call them directly. Absolute mess. AVOID Sixt at all costs.
• JJ

  Jordan

  Jun 26, 2026
  4.0
  NOTE: Key drop-off box behind the automated pickup box/station! Current email/whatsapp instructions unclear for anyone hiring. A great experience with just one problem at drop off. Picking up the car was super quick and easy, the staff member (forgive me I have forgotten his name but it was 9am Thursday 25th June) was very kind, efficient and helpful despite having to run the desk on his own and run around serve multiple people. The car was great, in solid condition and the rental process was smooth. However, drop-off instructions from the automated email and whatsapp chat bot were unclear. They said to leave in the box 'by the stairwell and elevators'. In Brighton car park, there are no elevators, and there are several stairwells, so we spent over 20 minutes running around in the heat trying to find the box. Eventually we found a box hidden behind the key pickup station (which is not by a stairwell or an elevator), and deduced that it must be the drop off box, although there was no clear labelling or signage. This must be made clearer for customers. I want to stress that this was no fault of the man staffing the pickup desk, he was very helpful and had probably instructed me during pickup, but by the time I dropped off the car (which was past the open hours of the front desk) I had forgotten, so looked at the emails and whatsapp instructions, and these instructions were wrong.