SIXT Car Hire Brighton Train St

Reviews

• DM

  Dhillon Mistry

  2 days ago
  5.0
  Spotless car received, and amazing service. Shout out to Beatrice who was extremely helpful with the car handover and answered all my questions. Will be renting from there again for sure.
• IK

  Is K

  Sep 19, 2026
  1.0
  Disgusting use of advanced technology and AI. If I could leave negative stars I would. Excuse me, you decide to close your store at 1 PM on a SATURDAY and have NO means to contact the manager or someone local to actually support with issues. Your terrible AI phone system left me in a loop for over 40 minutes, talking to several different agents who couldn’t even help us at all. One of your workers blocked my NONRENTED car in the car park. Nobody to contact, nobody to tow at 10pm. Two ladies stranded in a car park 2 HOURS away from home because some idiot decided to park the car in a T form and block my car off from leaving. And you’re closed on Sundays. appalling, horrendous, whoever made this business clearly doesn’t have a clue how to run it. Ps Don’t respond telling me to send an email unless you’re compensating me. Disgusting
• DD

  Daniel Diaconu

  Sep 16, 2026
  5.0
  Had a great experience picking up my car, Beatrice was very professional and friendly, did not feel pressured into anything I didn’t want, and the car was spotless. Would definitely recommend to others to rent a car from Sixt in Brighton!
• DM

  Daniela Mereneanu

  Sep 16, 2026
  5.0
  I had a very good experience at SIXT. The manager was very professional, friendly, and helpful. They handled everything efficiently and made the whole experience smooth and pleasant. Excellent customer service!
• CD

  Christina Dixon

  Sep 8, 2026
  1.0
  Was excited about a new car rental option in Brighton but unfortunately upon returning the car they tried to fine us £760 for a comically minor scratch which, more importantly, we didn't do, then they passed on our details to the Brighton station car park authorities for a parking ticket related to a time when we didn't actually have a rental agreement with Sixt as it was incurred the day before we collected the car. It was impossible to speak to a person via phone to sort either of these things out, but on the latter they said we had to fight this parking ticket ourselves because they'd already passed on our details. Spending our post holiday period disputing bogus charges really took the shine off of things. In the end we are not gonna be liable to pay either charge but it's this kind of sloppy business practice that warrants a bad review unfortunately. I'd stick with Enterprise.