SIXT Car Hire Brighton Train St

Reviews

• JJ

  Jordan

  1 day ago
  4.0
  NOTE: Key drop-off box behind the automated pickup box/station! Current email/whatsapp instructions unclear for anyone hiring. A great experience with just one problem at drop off. Picking up the car was super quick and easy, the staff member (forgive me I have forgotten his name but it was 9am Thursday 25th June) was very kind, efficient and helpful despite having to run the desk on his own and run around serve multiple people. The car was great, in solid condition and the rental process was smooth. However, drop-off instructions from the automated email and whatsapp chat bot were unclear. They said to leave in the box 'by the stairwell and elevators'. In Brighton car park, there are no elevators, and there are several stairwells, so we spent over 20 minutes running around in the heat trying to find the box. Eventually we found a box hidden behind the key pickup station (which is not by a stairwell or an elevator), and deduced that it must be the drop off box, although there was no clear labelling or signage. This must be made clearer for customers. I want to stress that this was no fault of the man staffing the pickup desk, he was very helpful and had probably instructed me during pickup, but by the time I dropped off the car (which was past the open hours of the front desk) I had forgotten, so looked at the emails and whatsapp instructions, and these instructions were wrong.
• GL

  Gemma Lee

  Jun 18, 2026
  5.0
  My husband and i were so pleased with the service we received from Emmanuel. We were anxious over links not working and our international license not going through in the images, and Emmanuel calmly sorted everything out for us. He was extremely friendly and gave us tips on areas so go and where tolls are. Cant recommend sixt Brighton enough if that is the service you get! Thank you Emmanuel for all your help!
• FC

  Francesco Chieti

  Jun 14, 2026
  5.0
  Great experience renting a car here. Emanuel was extremely friendly, professional, and helpful. He explained everything clearly, helped me choose the best option for my needs, and made the whole process quick and easy. The car was clean, comfortable, and enjoyable to drive around Sussex. Overall, a very positive experience and I would happily rent from them again.