Enterprise Car Hire - Edinburgh Airport

Reviews

• WW

  Will Wright

  2 days ago
  5.0
  I had a fantastic experience with Enterprise at Edinburgh. After a negative experience with a budget car hire company nearby we turned to Enterprise. I was able to book a car online and collect in within 30 minutes. I would absolutely encourage anyone able to to pay the extra cost compared to budget options. Enterprise were professional, reassuring and trustworthy throughout the whole process. I felt that everything was explained clearly and there were no traps or pitfalls. I would particularly like to mention Tom who worked on the desk and May who collected the car from us at the end. Both absolutely professional and capable throughout. A really excellent experience, thank you.
• PP

  Pope

  6 days ago
  5.0
  Enterprise Edinburgh Airport Experience My name is Pope, and I traveled to Scotland from the beautiful city of Boston! I’ll be honest—after a long flight, I’m sure many people can agree that you’re just ready to get to wherever your destination is. The thought of having to get a motor vehicle from the rental company can be stressful: possible lines, paperwork, etc. From the moment I arrived at Enterprise Edinburgh Airport, I was greeted with hospitality, professionalism, and employees who worked quickly and efficiently. Mr. Carswell assisted me at the front desk, providing me with information and even explaining the paperwork I was signing, along with the coverage information, in great detail. Thank you, Mr. Carswell! I was then escorted to my rental vehicle by Mr. McQuade , a terrific gentleman! He helped me carry my bags, went out of his way to show me how the Mercedes I was renting worked, and even helped me configure the GPS, providing alternative routes that were quicker in order to get to my destination. Mr. McQuade I hope to see you again , thank you genuinely from me and my team! This experience was genuinely the best I have ever had! I travel a lot for business, and I am a travel blogger and influencer. I would recommend Enterprise Edinburgh to anyone who needs quick, efficient service or anyone who is new to renting a motor vehicle and just wants that extra knowledge and peace of mind!
• AK

  Alimbek Kholjumaev

  Aug 14, 2026
  5.0
  I had an excellent experience with Enterprise at Edinburgh Airport. Everything was handled quickly and easily, and the car was modern, comfortable and in great condition. Every member of staff was friendly, professional and incredibly helpful. They listened carefully, understood what I wanted and quickly helped me choose the right car. I’m genuinely grateful to the whole team for their outstanding service. I was extremely pleased with the entire experience and will definitely use Enterprise again in the future. In my opinion, Enterprise at Edinburgh Airport is one of the best places to hire a car with complete peace of mind. I would happily recommend them to everyone. Thank you very much to the whole team!
• LS

  Lee Shilvock

  Aug 3, 2026
  1.0
  The worst overall experience I’ve had with a hire company. I rented from this branch as an emergency means to get home at night, the staff were initially great may I add. The car was handed over in torrential rain in an open carpark so impossible to inspect and also you deal with all the rental paperwork a walk away in a central rental centre, but I was assured no damage present on the 2026 car. Upon handing the car back some 14 hours later the following morning I was greeted by a member of staff at the Kings Lynn branch. He immediately got on his hands and knees to point out some ‘tyre damage’ Not only was this damage clearly historic and coincided with an old mark on the alloy and not from my rental it was completely cosmetic, and very minor on the cosmetic scale at that. Even if I had of seen it I wouldn’t have ever thought it would result in them trying to bill me for a tyre. Enterprise EA could not produce photos showing the tyre condition at my point of handover (Funny that) but their claims team have insisted on replacing the tyre. There are other recent reviews present that absolutely mirror my experience to the letter. So it’s clearly a practice that’s well versed to dupe customers out of their deposit. A quick google of Enterprise tyre scam confirms this goes on all the time. Never again!
• AC

  Alex Chrysanthou

  Jul 28, 2026
  1.0
  Renters beware! Rented a car 3 june 2026. Within 5 minutes of driving one of enterprise cars, the clutch completely dropped. Meaning I didn't have any way to accelerate. I was able to drift the car to the end of an roundabout exit. Called the number on the card one of the members of enterprise handed me for help. No answer, tried again no answer. Called the help line, and spoke with a person who told me essentially I was stuck there til the could find a tow. I asked to have someone come pick my family up (2 adults 2 children), stating we were broken down in a dangerous traffic spot, in the rain. They told us nothing they could do to help, but get a tow and the police out to help with traffic. The police never showed, it took over 2 hours for a tow truck to show. The tow truck driver told us, he didn't get the call from enterprise until an hour after we called. He also said if he had gotten the call after we called enterprise, he was only 20 mins away at that point. We get back to enterprise, and the staff just joked around about the situation and did nothing to help. I asked for an email stating the situation, never heard back. Was supposed to get a report on the car, still nothing. Whom ever checked in the car prior to my family renting it, should have none the car was acting up. I told my wife within 1 minute of trying to move the car from the parking spot something was wrong. Not familiar with the car I chalked it up to a different ride, maybe im wrong. Nope. Worst experience all around with this company.